Sathorn, THA
51 days ago
Specialist –Business Operations Process
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. + 15,000 trained professionals + 250+ locations worldwide + Fortune 500 + Globally unified systems Job Purpose:  To Deploy District Process Solutions and pursue efficiency and consistency. and increase customer and employee satisfaction and drive growth opportunities. Key Accountabilities: +  To take direction from District Manager, Regional Manager, Business Operations –Process. + Coordinate with local management to identify opportunities to improve quality, service, trade compliance, and profitability through the pursuit of efficiency and consistency. + Produce expected results locally in line with corporate standards through improved processes, visibility to performance, data governance, and exception management. + Identify and prioritize problem areas within business operations through communication with operational staff and via (observation, process mapping, timing studies, and other) process analysis methods. + Provide training for every employee in the art and application of the Fundamentals of Business Process, through both teaching and mentoring. + Monitor EXCEL standards and District Excellence metrics to and promote behaviors and processes to close the performance gap between districts. + Be involved and have knowledge and understanding in customer and external ISO Audits. + Lead and ensure progress on corrective and preventative actions within your district. + Work alongside the District Business Solutions (if applicable) to deliver reporting and automation to the field. + Present improved data and analytics for internal business opportunity and external client value. + Support the deployment and improvement of Global Business Operations strategy and efforts. + Collaborate with other districts, regional and global resources to build consistency in all processes. + University Graduate or above, with Expeditor Product and Service knowledge, transition and implementation knowledge. + Developing leadership skills + Self-management and project management skills + Prior experience leading communication, public speaking and training + Strong presentation skills. + Fluent in English communication. + Strong PC and analytics skills, including experience with Microsoft Office. + Knowledge of Visual Basic, Power BI is a plus
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