Specialist, Operations - Bilingual
Concentrix
Job Title:
Specialist, Operations - Bilingual
Job Description
Are you passionate about transforming complex data into actionable business insights? We’re hiring a Business Intelligence Analyst to support our data-driven teams and global business operations. In this role, you’ll collaborate cross-functionally, design strategic dashboards, and help shape decision-making with data at its core.
**You will:**
+ Extract, transform, and analyze business intelligence data from a variety of internal and external sources.
+ Develop comprehensive dashboards and detailed reports using tools like **Power BI** , **Tableau** , or similar, to support strategic planning and business monitoring.
+ Collaborate with cross-functional teams (Sales, Operations, Finance, Digital, etc.) to identify business needs and translate data into actionable insights.
+ Design and maintain scalable data models, ensuring data quality, security, and accessibility in line with best practices.
+ Monitor market trends, customer behaviors, and business performance, providing regular analysis to support key initiatives.
+ Support the definition and tracking of measurable goals and key performance indicators (KPIs) based on business data.
+ Work with cloud-based data platforms (such as Azure, AWS, Databricks, Snowflake) and manage ETL processes to ensure seamless data integration.
**You have:**
+ **2+ years of experience** in a similar role within a multinational or tech-driven environment.
+ Degree in **Data Analytics, Statistics, Business Administration** , or a related field (preferred).
+ In-depth knowledge of analytics methodologies and proven experience working with **large datasets** .
+ Experience in **Power BI** , **Tableau** , and **advanced Excel** ; familiarity with SQL and cloud data platforms is a strong plus.
+ Solid understanding of modern data architectures (data lake, data warehouse, lakehouse) and best practices in data quality and security.
+ Strong proficiency in **English (B2+/C1)** , both written and spoken.
+ Excellent communication and presentation skills, with experience delivering insights to senior stakeholders.
+ Ability to work independently and collaboratively in cross-functional teams, with a continuous improvement mindset.
Location:
COL Bogota - Cra. 15 #77-50
Language Requirements:
English (Required), Spanish (Required)
Time Type:
Full time2025-06-30
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