Job Title: Specialist, Customer Acquisition - Bilingual Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. **You Have** + 2+ years of experience working in a sales capacity + Minimum B2 English level + Prior success in achievement of personal and team sales quota/goals + Experience in high-volume calling + Experience in customer fronting roles + Experience learning new technology and data + Excellent knowledge of MS Office programs + Experience working with Salesforce.com or similar CRM + Willingness to commute to our site at **Mexico City** **You Will** + Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities. + Provide accurate weekly/ monthly/ quarterly sales forecast + Mastery of product knowledge and technical understanding of services to assess client requirements + Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage + Manage external competitive pressures and handle objections to retain customers or win new customers + Manage high volume of customer contacts through phone and email each day – majority of communication is outbound + Work with your team and management to provide a professional experience during all interactions with customers and prospects + Maintain the customer management system (CRM) to ensure all relevant data is captured + Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts. Location: MEX Ciudad de Mexico Insurgentes Sur Language Requirements: English (Required), Mexican Spanish (Required) Time Type: Full time2025-08-31 **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**