The role is responsible for developing, updating, and maintaining clear and accurate documentation of compliance controls and procedures. This role supports the organization’s compliance and audit readiness by ensuring that all control documentation is consistent, complete, and aligned with regulatory and internal standards. The specialist will work closely with process owners, compliance teams, and internal audit to gather information and validate documentation. **Position Responsibilities:** + Draft and maintain detailed compliance control procedures and process descriptions in aligning with internal standards and process + Ensure documentation is consistently formatted, clearly written, and easy to understand. + Assist in maintaining a centralized documentation repository, ensuring version control and accessibility. + Collaborate with process owners and compliance partners to gather accurate and complete information. + Participate in documentation reviews and quality checks to ensure clarity, consistency, and completeness. + Support the preparation of documentation for internal audits, regulatory reviews, and mock examinations. + Help identify gaps or outdated content in existing documentation and recommend updates. + Follow established documentation guidelines and contribute to continuous improvement of documentation practices. + Experience in documentation, with the ability to create policy/guidelines documents based on stakeholder discussions. Background in documentation and data analysis. + Other related tasks that maybe assigned. **Required Qualifications:** + Bachelor’s degree, preferably related to Banking, Finance, Insurance, Accounting or related course + Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Anti-Money Laundering Specialist (CAMS) designation is a plus. + With at least 3+ years of experience in compliance, risk management, or audit within financial services + Proven strong understanding of control environments, regulatory frameworks and documentation standards + Intermediate proficiency in Office 365 + Excellent communication, stakeholder engagement, and analytical skills. + Must be willing to report on a hybrid arrangement in Quezon City or Lapu-lapu City, Cebu. **Preferred Qualifications:** + Strong written communication and technical writing skills + Knowledgeable with compliance frameworks and controls + Strong ethical compass and discipline + Ability to work under minimum supervision and independently + Ability to set priorities, managing overlapping timelines and competing demands + Ability to represent business internally within the company and externally outside of the company (e.g. regulators, industry peers) as needed **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido