We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position is responsible for assisting in data entry related to the pricing and billing function and gathering and verifying billing information and ensuring accurate and complete data.

Main Duties and Responsibilities: 

Daily review of flight service tickets for accuracy, input corrections into CxP Portal 

Performs SAP back-flushing 

Manually creates billings for charters (101C) and off-scheduled flight activity 

Audits flight tickets prior to cycle change assuring accuracy of menus and billing codes 

Researches billing discrepancies; assist with resolution due to price, quantity and service discrepancies and Escalate to Account Services Group to get immediate solution. 

Assists in the setup and configuration of schedules and catering rules in the billing system and extracts this information from various units. 

Collects and processes sales order data from an assigned set of units. 

Assists in the bill of materials data in SAP. 

Assist in Meal Tagging Review 

Assists in data entry related to pricing and billing. 

Assists in the electronic invoicing (AP Related activities) 

Assists in gathering data for invoicing. 

Assists in reporting metric data. 

Runs assigned system processes. 

Resolves any reported issues in a timely manner. 

​

 

Qualifications 

Education: 

High school or GED required. 

Associates degree in business or related field preferred. 

 

Work Experience:  

3 years invoicing/billing experience. 

3 years customer service experience. 

Previous experience with an ERP system a plus. 

 

Technical Skills: (Certification, Licenses and Registration) 

Ability to plan & organize work schedules, establish workload priorities and perform assigned tasks in a timely manner. 

Must have an excellent attention to detail. 

Excellent Microsoft Windows, Excel and Word skills. 

Good basic math, analytical, follow-up, problem solving and organizational skills 

Airline and food manufacturing industry experience helpful 

Ability to adapt well to change and change management 

Must be able to understand and apply basic knowledge of an ERP system 

Must have excellent attention to detail 

Must thrive in a team based environment 

Must have the ability and desire to meet required timelines, and be proactive in problem solving 

   

Language / Communication Skills: 

Must have excellent written and oral communication skills 

Must have strong interpersonal skills and the ability to communicate with internal and external customers 

Must have strong customer service skills 

 

Job Dimensions 

Geographic Responsibility: NA 

Type of Employment: Full Time 

Travel %: 10% 

Exemption Classification: Non-Exempt 

Internal Relationships: Finance department 

External Relationships: NA 

Work Environment / Requirements of the Job: Regular office environment. 

Budget / Revenue Responsibility: na 

Organization Structure 

Direct Line Manager (Title):  Spv, Admin, Billing or Mgr, Ops, Finance 

Dotted Line Manager (Title, if applicable):  0 

Number of Direct Reports: 0 

Number of Dotted Line Reports: 0 

Estimated Total Size of Team: 1 

gategroup Competencies Required to be Successful in the Job: 

Thinking – Information Search and analysis & problem resolution skills 

Engaging – Understanding others, Team Leadership and Developing People 

Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively 

Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus 

Demonstrated Values to be Successful in the Position 

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: 

We treat each other with respect and we act with integrity 

We communicate and keep each other informed 

We put our heads together to problem solve and deliver excellence as a team 

We have passion for our work and we pay attention to the little details 

We foster an environment of accountability, take responsibility for our actions and learn from our mistakes 

We do what we say we will do, when we say we are going to do it 

We care about our coworkers, always taking an opportunity to make someone’s day better 

​

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. 

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf 

We anticipate that this job will close on:

05/09/2025

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!