**Description:** **Spa** **Receptionist** **(Part-Time)** As a **Spa** **Receptionist** ,youwillberesponsiblefordeliveringawelcomingandseamlessexperiencetoourguests,actingasthefirstpointofcontactforthespa.Thisroleplaysakeypartintheday-to-dayoperationsofthespa,combiningguestserviceexcellencewithstrongorganizationalandcoordinationskills. **Key** **Responsibilities** + Welcomespaguestsandmanage **check** **-in and** **check-out** processesin aprofessionalandfriendlymanner. + Managespa reservations and agendasusing **Book4Time** and **Opera** ,ensuringaccuracyandoptimalscheduling. + Provideclearandpersonalizedinformationabout **spa** **treatments** **,** **wellness** **services, and** **products** ,activelypromotingavailableofferings. + Handleguestpayments,managebillinginquiries, andperform **cash** **closing** **procedures** . + Manageguestrequestsandincidents,ensuringtimelyresolutionandguestsatisfaction. + Coordinatedailyoperationswith **spa** **therapists** and supervisetreatmentroomflowtoensuresmoothservicedelivery. + Prepare andfollowupondailyoperationaltaskstosupportspaefficiency. + Maintainanorganizedandwelcomingreceptionareain linewithspastandards. **Qualifications:** **Requirements** **&** **Qualifications** + Previousexperiencein **spa, hotel,** **or** **wellness** **center** **reception** . + Strongguestserviceorientationandattentiontodetail. + Experiencehandling **reservation** **systems** **and agendas** (Book4Time and Operarequired). + Abilitytoadviseguestsonservices and **actively** **promote** **products** **and** **treatments** . + Highlevelof **English** andfluent **Spanish** ;additionallanguageswillbevalued. + Abilitytohandlelight administrativetasksand multitask in afast-pacedenvironment. **Contract** **Details** + **Part** **-time** **contract** (20hoursperweek). + Receptioncoverageschedule: **Friday** **to** **Sunday** . + Availabilitytostartin **March** . **What You Will Love About Us:** + Discounts on Hyatt hotel stays not just for you, but also for your family and friends from day one. + 50% discount on food and beverages when dining as a guest at selected Hyatt hotels. + Employee cafeteria. + Free access to a comprehensive Wellness Platform for mental well-being care that inspires personal growth. + Continuous learning and development opportunities to provide you with a clear career path, as well as promotion opportunities at Hyatt hotels worldwide. At Hyatt, **“We care for people so they can be their best.”** This is reflected in our values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Well-being. Joining us means becoming part of the growing Hyatt family, which has 1,150 hotels in over 70 countries and is recognized as a Great Place to Work company. Being part of Hyatt means always having space to be yourself. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. Join a team that is making the journey more human. Connected. Sustainable. Here, every role matters. The opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job: it is a career for people who care. **Primary Location:** ES-Barcelona **Organization:** Grand Hyatt Barcelona **Job Level:** Full-time **Job:** Front Office **Req ID:** BAR000424 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.