This role is responsible for providing expert level functional and technical support for SAP S/4HANA Source to Pay (S2P) processes, with a primary focus on Materials Management and integration with S/4HANA in the Sustain Operations environment. The role ensures continuous process improvement, system stability, solution optimization, and alignment with enterprise-wide strategic objectives through best-in-class SAP S2P solutions.

Goal of function:

Fulfil all the technology requirements for Procurement function e.g. Evaluate, implement new process & tools globally and support existing process and platforms deployed globally

Understand business requirements to design and deliver the appropriate solutions.

Participate in the S/4 HANA roll out to other BUs and geographies.Collaborate with other ITS, GBS etc. teams or Enterprise Excellence teams and externals to deliver appropriate solutions to the business.Oversee tracking &resolution for production support issues, ensuring timely delivery of
enhancements (BAU), managing escalations, and providing regular status updates to project leadership.

Organization

The function incumbent reports to: GBS-ITS Process Lead/ Service Lead

Key Performance Indicators

Meet project objectives and project milestones considering planned resources and deadlines, approved project scope and requested quality of project deliverables.Risk awareness and corrective action where applicableProject-related targetsSLA for Production support issues

Qualifications, experience, know-how and skills critical for success

Any Graduate/MBAUp to 10 years’ experience in a relevant area.S/4 HANA – Own and Maintain STP Configuration:STP configuration: PR/PO document types, Release strategies (workflow options in S/4), Output management (BRF+ for PO output), Purchase order confirmation control, partner determinations, Purchase Org structures and mapping, Sourcing rulesPricing & Conditions: Condition tables, Pricing procedures, Access sequences, Condition types, Calculation schemasSpecial Procurement Processes: Subcontracting, Consignment, Stock transport orders, Third-party procurement, Stock items, non-stock items, ServicesMaster data configuration: Material Master- Main Attributes, Configurations New Material Types, define number range for Material Types, Define Field Selection, Define Material Groups, Business Partners - Vendor Account Groups, Field Selection, Number Interval, Reconciliation Account for Vendor Master and Partner Schemas, Purchase Info Records, Source list, Service masters, Quota arrangements, Outline agreements.STP Process Specific Troubleshooting: Strong ability to troubleshoot custom STP processes, reverse engineer procurement flows, and determine whether issues originate from configuration, master data, design gaps, or custom logic.Cross-Functional Troubleshooting: Strong experience in STP integration with PTM, QTC(LE), ATR, SC and IC (Inter/Intra Company) to determine cross module impacts during issue analysis.Configuration Troubleshooting: Expert at pinpointing MM configuration issues and simulating end-to-end scenarios to identify whether defects stem from configuration, master data, or cross-module dependencies.Custom Code (WRICEF) Troubleshooting: Skilled in analyzing WRICEF objects—including exits, BAdIs, enhancements, custom Fiori apps, and interfaces—and functionally debugging, validation logic, or automation.

Important personal qualities:

Strong Communication Skills, Excellent Customer Service Orientation, Problem-Solving Mindset, Attention to Details, Adaptability & Quick Learning, Team Collaboration, Time Management, Reliability & Accountability

a) Technical - SAP S/4 HANA in STP Techno-Functional expertise

b) Languages - Fluent in written and spoken English is obligatory.

c) IT skills - MS Office, Office 365 etc.

d) Product knowledge - SAP S/4 HANA and SAP STP Techno-functional

Willingness to travel according to the business need, shall accommodate different time zones as per project requirement.