This role is responsible for providing expert level functional and technical support for SAP S/4HANA Source to Pay (S2P) processes, with a primary focus **on Materials Management** and **integration with S/4HANA** in the Sustain Operations environment. The role ensures continuous process improvement, system stability, solution optimization, and alignment with enterprise-wide strategic objectives through best-in-class SAP S2P solutions. **Goal of function:** Fulfil all the technology requirements for Procurement function e.g. Evaluate, implement new process & tools globally and support existing process and platforms deployed globally Understand business requirements to design and deliver the appropriate solutions. + Participate in the S/4 HANA roll out to other BUs and geographies. + Collaborate with other ITS, GBS etc. teams or Enterprise Excellence teams and externals to deliver appropriate solutions to the business. + Oversee tracking &resolution for production support issues, ensuring timely delivery ofenhancements (BAU), managing escalations, and providing regular status updates to project leadership. **Organization** The function incumbent reports to: **GBS-ITS Process Lead/ Service Lead** **Key Performance Indicators** + Meet project objectives and project milestones considering planned resources and deadlines, approved project scope and requested quality of project deliverables. + Risk awareness and corrective action where applicable + Project-related targets + SLA for Production support issues **Qualifications, experience, know-how and skills critical for success** + Any Graduate/MBA + Up to 10 years’ experience in a relevant area. + **S/4 HANA – Own and Maintain STP Configuration:** + **STP configuration** : PR/PO document types, Release strategies (workflow options in S/4), Output management (BRF+ for PO output), Purchase order confirmation control, partner determinations, Purchase Org structures and mapping, Sourcing rules + **Pricing & Conditions:** Condition tables, Pricing procedures, Access sequences, Condition types, Calculation schemas + **Special Procurement Processes:** Subcontracting, Consignment, Stock transport orders, Third-party procurement, Stock items, non-stock items, Services + **Master data configuration:** Material Master- Main Attributes, Configurations New Material Types, define number range for Material Types, Define Field Selection, Define Material Groups, Business Partners - Vendor Account Groups, Field Selection, Number Interval, Reconciliation Account for Vendor Master and Partner Schemas, Purchase Info Records, Source list, Service masters, Quota arrangements, Outline agreements. + **STP Process Specific Troubleshooting:** Strong ability to troubleshoot custom STP processes, reverse engineer procurement flows, and determine whether issues originate from configuration, master data, design gaps, or custom logic. + **Cross-Functional Troubleshooting:** Strong experience in STP integration with PTM, QTC(LE), ATR, SC and IC (Inter/Intra Company) to determine cross module impacts during issue analysis. + **Configuration Troubleshooting:** Expert at pinpointing MM configuration issues and simulating end-to-end scenarios to identify whether defects stem from configuration, master data, or cross-module dependencies. + **Custom Code (WRICEF) Troubleshooting:** Skilled in analyzing WRICEF objects—including exits, BAdIs, enhancements, custom Fiori apps, and interfaces—and functionally debugging, validation logic, or automation. **Important personal qualities:** Strong Communication Skills, Excellent Customer Service Orientation, Problem-Solving Mindset, Attention to Details, Adaptability & Quick Learning, Team Collaboration, Time Management, Reliability & Accountability a) Technical - SAP S/4 HANA in STP Techno-Functional expertise b) Languages - Fluent in written and spoken English is obligatory. c) IT skills - MS Office, Office 365 etc. d) Product knowledge - SAP S/4 HANA and SAP STP Techno-functional Willingness to travel according to the business need, shall accommodate different time zones as per project requirement.