We are seeking an experienced Solutions Engineer – Automation and AI to lead and transform our AI Centre of Excellence with enterprise grade engineering capabilities. This role requires a hands-on technical expert who will establish software engineering best practices, implement robust DevOps processes, and scale our AI / Automation solutions with enterprise-grade reliability and maintainability.

This position is within our AI Centre of Excellence team, where we build cutting-edge automation solutions using Langraph, AWS Agentcore, Google Agentspace, Crew.ai, UiPath, Custom Python solutions and other advanced AI/Automation platforms. As the Solutions Engineer, you will bridge the gap between our innovative AI development capabilities and enterprise-grade software delivery practices.

About the Role

In this role as a Solutions Engineer – Automation and AI, you will:

Lead and mentor a team of AI/Automation solution developers, providing technical guidance on best practices in solution development and deployment

Foster a collaborative environment focused on code reviews, pair programming, and knowledge sharing

Establish clear expectations and performance metrics for solution quality and delivery

Implement version control best practices with clear commit messages, feature branches, and stable main branch management

Establish CI/CD pipelines for automated builds, tests, and deployments to enable faster, safer releases

Drive adoption of clean code principles (KISS, YAGNI, DRY, SOLID) to reduce complexity and improve maintainability

Implement comprehensive logging and monitoring strategies for audit trails and production support

Design and implement multi-environment deployment strategies (Development → UAT → QA → Production)

Establish Infrastructure as Code (IaC) practices using tools like Terraform or CloudFormation

Create robust testing environments to prevent production issues and enable safe experimentation

Implement automated testing frameworks for AI/Automation solutions including unit, integration, and end-to-end testing

Lead cloud deployment initiatives on AWS and GCP platforms

Design scalable, secure, and cost-effective cloud architectures for AI solutions

Implement cloud-native, serverless deployment strategies for flexible scaling and global accessibility

Establish monitoring, alerting, and observability practices for production AI systems

Establish design standards and process documentation (PDD) to ensure consistent, organized automation development

Implement configuration management practices to eliminate hard-coding and enable business user flexibility

Create reusable component libraries and shared workflows to accelerate development and improve maintainability

Establish quality assurance processes including testing protocols and output validation procedures

Interface with various internal teams to coordinate deployment, environment setup, and integration requirements

Translate business requirements into technical specifications and implementation plans

Collaborate with security, compliance, and governance teams to ensure solutions meet enterprise standards

Provide technical expertise to support business stakeholders and solution adoption

Actively contribute to development work, focusing on high-impact improvements to maximize team productivity

Troubleshoot complex technical issues and provide architectural guidance

Prototype new technologies and evaluate their fit for our solution stack

Participate in code reviews and provide technical mentorship

Shift Timing: 12pm IST to 9pm IST

Work Mode: Hybrid

About You

You’re a fit for the role of Solutions Engineer – Automation and AI, if your background includes:

Bachelor’s degree in computer science, Engineering, or related field.

6+ years of software development experience with strong programming skills in Python, Java, or similar languages

Engineering management experience leading technical teams

Cloud platform experience (AWS/GCP) including containerization, orchestration, and serverless technologies

DevOps experience including CI/CD, Infrastructure as Code, and automated testing

Experience with AI/ML frameworks and tools (TensorFlow, PyTorch, Hugging Face, etc.)

Proven track record of implementing software engineering best practices in development teams

Experience establishing and managing multi-environment deployment processes

Strong project management skills with ability to balance technical debt and feature delivery

Demonstrated ability to free teams from routine tasks to focus on higher-value, creative work

Understanding of AI/ML model deployment, monitoring, and lifecycle management

Knowledge of automation governance, security, and compliance requirements

Experience with enterprise software delivery and production support processes

Familiarity with security, governance, and compliance best practices for AI implementations

AWS/GCP certifications (Solutions Architect, DevOps Engineer)

Experience with specific tools in our stack: UiPath, Langraph, AWS Agentcore, Google Agentspace, Crew.ai

Experience with monitoring and observability tools (DataDog, Grafana, etc.)

Knowledge of enterprise identity and access management systems

Previous experience in a similar role within our company or industry

#LI-GS2

What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.