Our client, a leading solutions provider, is seeking a Solutions Center Analyst to join their team. As a Solutions Center Analyst, you will be part of the Global Solutions Center Team supporting local site operations. The ideal candidate will have excellent communication skills, empathic listening abilities, and a proactive problem-solving approach which will align successfully in the organization. **Job Title:** Solutions Center Analyst **Location:** Houston, TX **What's the Job?** + Act as a local site resource to resolve problems requiring face-to-face and local knowledge. + Provide local site support, researching and resolving technical problems/issues. + Deliver training and education to the local end-user community on IS systems and processes. + Create, update, and review Solutions Center-owned knowledgebase documents related to the local site. + Collaborate with vendors or third-party companies for advanced IS troubleshooting and installation. **What's Needed?** + A four-year technical degree or equivalent work experience. + Extensive knowledge of Microsoft Windows 10/11, Microsoft Office 2013 & 365, and various web browsers. + Strong communication and interpersonal skills for effective collaboration. + Ability to lift, move, and carry 50lbs of computer equipment regularly. + Working knowledge of networking fundamentals and information security principles. **What's in it for me?** + Opportunity to work in a dynamic and supportive team environment. + Gain valuable experience in technical support and customer service. + Engage in continuous learning and professional development. + Be part of a company that values safety and employee well-being. + Contribute to meaningful projects that impact local operations. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.