Solution Designer Job Description: We’re currently seeking a Solution Designer to help shape the future of our Payroll and HR SaaS platform. In this role, you’ll act as the bridge between product strategy and delivery, ensuring we build solutions that solve real customer pain points, address compliance needs, and deliver seamless user experiences. As a Solution Designer at Sage, you’ll partner with product managers, engineers, and stakeholders to define clear, valuable requirements and lead the translation of user needs into high-impact product features. This is a key role in turning strategic vision into actionable work that directly improves outcomes for professional users in payroll and HR. *** Please note that this role is hybrid and will require you to work 3 days a week from our Newcastle office. *** Key Responsibilities: • Translate roadmap requirements into clear, prioritised backlog items and user stories. • Perform business analysis activities and, where required, act as Product Owner within a Scrum team. • Collaborate with Product Managers, UX Designers, and Development teams to define / refine requirements. • Work closely with the Cloud Payroll team in to support product delivery. • Document current processes, identify improvement opportunities, and propose effective solutions. • Facilitate discovery, analysis, and design activities, including workshops, meetings, and initiation sessions for new projects and initiatives. Requirements • Proven track record in leading solution design or business analysis for B2B SaaS platforms. • Skilled in collaborating with cross-functional teams to deliver complex features. • Ability to navigate compliance-driven environments while effectively balancing user needs and business priorities. • A broad understanding of technical processes, such as APIs. • Experience with AI-driven solutions, with familiarity in Payroll or HR domains considered a plus. Benefits? We have plenty... Video:https://www.youtube.com/watch?v=TCMtTYUUiuU • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage. • 25 days of paid annual leave with the option to buy up to another 5 days. • 8 bank holiday days. • Paid 5 days yearly to volunteer through our Sage Foundation. • 50% income protection. • Holiday buy + sell. • Comprehensive health, dental, and vision coverage. • Work away scheme for up to 10 weeks a year. • Ongoing training and professional development. • Hybrid working. • Healthy Mind app membership • Access to various helpful memberships for finances, health and wellbeing. #LI-AS1 Function: Product Delivery Country: United Kingdom Office Location: Newcastle Work Place type: Hybrid Advert Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com. Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/ Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.