Role summary

 

This is a pivotal role in the Nordic Mid‑Market Cloud ERP setup.

As Solution Consulting Lead, you are the leading consultant managing specific customers and defining other lead consultants (huskonsulenter) are working in the same way. Delivery‑accountable beyond go‑live, owning the customer backlog and ensuring continuous value creation. The strategy is intentionally to deliver ERP projects with a narrow, well‑defined scope, and then grow the relationship through structured backlog execution and managed services.

You lead the huskonsulent setup, and secure successful projects, and lifecycle management of customers

 

Key responsibilities

 

Own customer expansion (topline “expand”) across all mid‑market ERP clientsEstablish and lead the huskonsulent model, including governance and qualityDefine and run a high‑quality managed services approachResponsible for implementing solutions at customersLeading the team of huskonsulenterBe delivery‑accountable for the end‑to‑end customer lifecycle after go‑liveLead through structure, clarity and coaching rather than operational micromanagement

 

What success looks like

 

Customers experience continuity, trust and long‑term partnershipBacklogs are visible, prioritized and converted into value and revenueA proactive service model that drives stickiness and expansionHigh structure and quality without creating bureaucracy

 

Experience & profile

 

Strong background in consultingNatural “bridge builder” across delivery models and organizationsLeadership mindset — coaching, guiding and setting directionManage customer relationship being a trusted advisorSenior stakeholder confidence and calm authorityEnsure to balance capacity across customersExperience acting as accountable owner, not just service manager

 

Ready to apply?

 

Send us your CV (please no photo) and a few words about yourself. We review applications on a rolling basis.

 

Questions?

Mikkel Boel Faurby

Talent Attraction & Development Consultant