Johnson Service Group (JSG) is recruiting for an experienced Software Automation Support Specialist for a 12-month contract assignment supporting the Hanford Waste Treatment Plant near Richland, WA. 

This onsite role offers a W2 hourly base rate with time and a half for overtime.  Our client is targeting up to $45.00/hour for this role.  This position is 100% onsite with a 9/80 schedule, offering every other Friday off. 

U.S. Citizenship is required.
Local candidates only - per diem is not available.

Job Summary:
As a part of the Office and Administrative Services (O&AS) Infrastructure team you will perform a variety of duties that support the O&AS department with software and work processes associated with Document Control and Records Management.  We have a variety of tools and resources that are both locally developed and corporate provided, which leads to a complex software landscape that we must maintain and support, for both the department and the project as a whole. 

Responsibilities: Responds to customers’ needs, questions, and concerns in an accurate, effective, and timely manner and expedites corrective actions. Performs specific tasks while utilizing established Records and Information Management standards and methods. Support the conversion from SharePoint 2016 to SharePoint Online. Develop, maintain, and support SharePoint sites. Support the conversion from the current eForms platform to Microsoft PowerApps. Develop, maintain, and support PowerApps eforms. Provide interdepartmental customer support for O&AS applications. Troubleshoot data anomalies, and/or report discrepancies. Produce reports using standard office automation tools such as MS Excel and Word. May assemble and compile data to assist in process development. Keep abreast of department technologies, techniques, and services relevant to area of responsibility and make recommendations for work process improvements, procedures and practices. Adjust priorities according to direction. Ability to work overtime on short notice, as needed
Education / Experience: Associate or Bachelor’s degree in a related business field. 2 – 5 years of experience in software infrastructure support. Intermediate to advanced knowledge of computer applications, particularly Microsoft Word, Excel, and Outlook. Possess a high degree of flexibility, demonstrate a positive attitude and work effectively with a variety of team members and collaborate with multidisciplinary teams. Ability to work independently as well as in a teaming environment. Good analytical, problem solving and troubleshooting skills. Possess excellent attention to detail. Ability to communicate information clearly and effectively, both verbally and in writing. Able to prioritize, meet deadlines, and manage changing priorities. Good organizational skills. Effective interpersonal skills (ability to relate at all levels of the organization) with a positive, customer service-oriented attitude. Must be willing to learn new processes, procedures, and software. Must be able to follow established quality methods and procedures
Preferred Qualifications: Experience in extracting reports and performing queries in databases. Experience with workflow and/or form development. Experience with Power Platform applications and development. Experience in AI training and application development. Knowledge of user interface/user experience principles. Some experience with SQL, HTML, and programming with ASP.NET. Experience with SharePoint Online (page design, site setup, list/library building).
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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