**Software Engineering Senior Analyst** **ABOUT EVERNORTH:** Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. **Position Overview** The job profile for this position is Software Engineering Senior Analyst. **Excited to grow your career?** We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. This role will require a Salesforce Developer completing delegated tasks assigned by a supervisor in the Engineering job family and will work on configuring and developing Salesforce component in a secure Salesforce Sales Cloud application. They are expected to work closely with Subject Matter Experts, developers, and business stakeholders to ensure that application solutions meet business/customer requirements. **Responsibilities** + Delivers specific delegated tasks assigned by a supervisor in the Engineering job family, supporting the full software lifecycle of design, development, testing, and support for technical delivery. + Build complex software systems and communicates with users, other technical teams, and management + Meet with technology product owners to understand business, functional, and technical requirements & acceptance criteria + Perform application design, configuration, testing and deployment – developing solutions based on requirements + Perform configuration and customization of the Salesforce platform + Participate in efforts to develop and execute testing, documentation, and training + Utilize best practices to perform operational support, enhancements, bug fixes as needed to support the Salesforce platform + Proactively engage on continuous improvement efforts for application design, support, and practice development efforts + Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance + Perform peer reviews on implementation done by other developers and offer feedback and suggestions + Provide guidance to junior engineers + Communicate development progress to management + Evaluate and maintain Salesforce security best practices + Support off-hour releases as needed **Qualifications** **Required Skills:** + Build complex software systems and communicates with users, other technical teams, and management + Meet with technology product owners to understand business, functional, and technical requirements & acceptance criteria + Perform application design, configuration, testing and deployment – developing solutions based on requirements + Perform configuration and customization of the Salesforce platform + Participate in efforts to develop and execute testing, documentation, and training + Utilize best practices to perform operational support, enhancements, bug fixes as needed to support the Salesforce platform + Proactively engage on continuous improvement efforts for application design, support, and practice development efforts + Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance + Perform peer reviews on implementation done by other developers and offer feedback and suggestions + Provide guidance to junior engineers + Communicate development progress to management + Evaluate and maintain Salesforce security best practices + Support off-hour releases as needed **Required Experience & Education:** + 4+ years experience in Software Development + 4+ years experience in Salesforce Development + Experience in Conga Contract Lifecycle Management (CLM) Development or able to learn it quickly + Direct experience working on CRM projects for middle market or enterprise size companies + 4-year University degree in Computer Science, Information Systems, or a related technical discipline + Practical understanding of professional software engineering practices & best practices for the full software life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations + Salesforce Developer Certifications such as Platform Developer I and/or Platform Developer II preferred **Location & Hours of Work** + Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate + Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) **Equal Opportunity Statement** _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._ **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.