Description Come be a part of Amazon Business, a rapidly expanding $35 billion-dollar global business where we're building solutions that disrupt the status quo. We set out every day to innovate and create innovative purchasing and procurement solutions to help businesses and organizations thrive. Our scope ranges from providing experiences for single-buyer business to find what they need on Amazon, to enabling multi-national enterprises to meet their eProcurement goals. We achieve this through workflow orchestration, configuration automation, and agentic GenAI experiences. The Business Account Management team builds the core services used by all other Amazon Business services and teams to model the structure of an organization, to authoritatively differentiate business buyers, to manage the lifecycle of users in their business account, and to authorize account members to access B2B features and organizational data. Our AWS-based systems range from back-end organization modeling, search, and user notifications, to front-end UIs for account management, security settings, and the configuration of automated systems, such as Single Sign-On (SSO). We operate at 5 9’s availability for checkout and payments use cases. Our scale is thousands of transactions per second generated from hundreds of service clients, and our systems are used to manage millions of business accounts worldwide. In this role we are looking for a passionate and talented Software Development Manager who can lead the team of smart engineers working on innovative & mission critical software and services. You will have an enormous opportunity to make a large impact on the design, architecture, and development of consumer products. You will be responsible for owning large-scale, multi-tiered, distributed software applications and tools. Key job responsibilities You will be responsible for driving the technical direction for systems that are foundational to business buying, which manage the lifecycle of customer identity and roles, and automation of account configuration. You must think big and build a solution that can scale to meet the global needs of thousands of customers spending millions of dollars with Amazon each year. You must earn trust with technical credibility, pragmatic decision making, and follow through working with technology teams across Amazon. And you must dive deep into the technical and experience details to ensure we exceed the high expectations of our customers every day. - Create and manage the team structure with appropriate roles to effectively deliver and maintain your team's products, balancing tactical needs against strategic goals while working effectively with other teams to accomplish objectives. - Drive the architecture, design, implementation, and operational support of critical tools and services that model complex commerce functions with buying behaviors that enable new ways of supporting B2B commerce. - Lead your team in building foundational core services that power B2B commerce transactions on Amazon, ensuring high standards of quality, performance, and operational excellence. - Foster a culture of continuous engineering improvement through mentoring, feedback, and metrics while building a strong cross-functional organization through effective hiring, coaching, and development. - Lead the team in adopting GenAI tools and processes to speed up the software delivery life cycle, including building new tools as needed. - Partner with a diverse customer base to understand requirements, priorities, and processes, proposing and implementing new projects or system improvements to drive a better customer experience. A day in the life In this fast-paced, high-energy work environment, you'll thrive by delivering value incrementally and frequently. Your day will involve collaborating with strategic technical stakeholders at both senior leadership and operational levels to develop innovative products that meet the needs of the Amazon Business platform. You'll spend time making insightful contributions to team priorities and approach, leading technical discussions, and solving complex yet fun challenges by looking at the big picture while diving deep. You'll also mentor team members who are highly technical and willing to learn new areas. About the team At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. We stand at the intersection of technology and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations thrive. As part of our team, you'll have the opportunity to bring your insight, imagination and healthy disregard for the impossible to build and celebrate the value of Amazon Business to buyers and sellers of all sizes and industries. We are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. You will have access to Principal Engineers, Sr. Software Development Engineers and Sr. Managers, many with over 15 years of industry experience and post-graduate degrees, as well as empathic leadership. Basic Qualifications - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers - Bachelor's degree or foreign equivalent in computer science, engineering, mathematics or equivalent Preferred Qualifications - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems - Master's degree in computer science, engineering, mathematics or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.