Unleash your potential and shape your future in a role that transforms raw data into innovative solutions. Be at the forefront, collaborate with stakeholders, and excel in both traditional and low-code environments to enhance operational efficiency.

Job Summary:
As an Operations Automation Associate in Commercial & Investment Bank, you conduct intermediate intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of the automation to support the Operations function

Job responsibilities

Engages with stakeholders and insights team to support all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firm’s standards, controls, and intelligence automation solutions governance Contributes to the implementation of the operational automation strategy involving intelligence automation tools, and contributes to the identification of Objectives and Key Results (OKR), Key Performance Indicators (KPIs), or metrics to deliver benefits from operational automation Collaborate with technology teams to create the necessary infrastructure that supports both traditional coding and low-code automation capabilities. Utilizes intelligent automation solutions and AI solutions which allows the team to automate functions and deliver benefits including capacity creation, risk reduction, and the streamlining of operational processes. Implement and maintain CI/CD Pipelines, automated testing and monitoring for reliability. Implement the operational automation strategy involving intelligent automation tools, AI solutions and work with technology to create the required infrastructure to support automation capabilities. Support post-delivery enablement team in training business users, adoption. Coach and mentor less experienced team members on automation tools and potentially create and/or deliver training curriculum and courses around workflow automation.

Required qualifications, capabilities, and skills

3+ years of experience in process automation, software development, or systems integration. Intermediate experience using Microsoft Office suite, including SharePoint Proficiency in programming languages and technologies, including Python, Java, HTML/CSS3, and JavaScript/TypeScript with familiarity in both SQL and NoSQL database systems Hands-on experience with RPA (UiPath, etc.) and exposure to OCR/IDP platforms (Instabase, etc.) Experience with cloud hosting platforms (AWS, Azure) and modern front-end technologies Knowledge on API development and integrations  Experience with version control systems (GitHub, Bit Bucket, etc.) Experience with automated testing and CI/CD practices Proven experience in collaborating effectively across all levels of an organization

Preferred qualifications, capabilities, and skills

Bachelor's or higher degree in IT, Computer Science, Engineering or related field Elevated understanding of business analysis, design, development, testing, and deployment Experience working with a variety of AI technologies (e.g., LLM, ML frameworks & algorithms, NLP). Exposure to process mining tools Experience with Power Platform and DBMS

Internal Application Eligibility Requirements

TENURE: 

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

 By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s HR Policies and Guidelines.

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.

 Make sure your profile is updated in the new me@jpmc > Jobs.  Attaching your updated resume is encouraged. 

 In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.