About the Role:

We are seeking a hands-on developer to design, build, and extend a web-based chatbot embedded within a public-facing website. This role focuses on continuing the evolution of the existing chatbot solution through new features, improved user experience, and expanded integrations.

The developer will contribute to design decisions, implement new conversational workflows, and collaborate closely with both technical team members and the client. The role includes direct client interaction, including working sessions, demos, and progress briefings.

This role offers excellent compensation, career growth potential, and a total rewards package that includes PTO, paid holidays and corporate events, continuing education reimbursements, 401K, an Employee Stock Purchase Plan (ESPP) through Tetra Tech, and more!  

Responsibilities:

Design, build, and extend a React-based chatbot UI embedded in a public-facing websiteContinue development of an existing chatbot by adding new features, workflows, and UI improvementsImprove chat user experience, including conversation flow, accessibility, responsiveness, and error handlingImplement enhancements based on evolving requirements and user feedbackDesign and implement intents, slots, and dialog flowsExtend conversational capabilities through backend integrations, APIs, and data sourcesSupport behaviors such as contextual follow-ups, clarification prompts, and fallback handlingClearly communicate technical status, design decisions, and implementation considerationsHelp translate client needs into actionable development tasks and solution enhancementsTest, debug, and refine chatbot behavior across development and production environmentsAddress defects and performance issues as part of ongoing solution evolutionContribute to technical documentation and knowledge transfer materialsEnsure software coding complies with industry security guidelines

Required Qualifications:

Minimum 10 years’ experience in full life-cycle software development in Microsoft Windows based environment. 7 years of experience in .net technology, visual studio, Visual Basic, and C#Certified Microsoft Software EngineerBachelor Degree in Software Engineering, Computer Science or related disciplineDemonstrated experience working across the full software development lifecycle, from design and implementation through testing and deployment.Extensive knowledge in MS SQL, Oracle, MS Access, Crystal reportStrong experience with React and modern JavaScript including component-based developmentHands-on experience with AWS services including Lambda, CloudWatch, API Gateway.Experience integrating web applications with Amazon Lex or similar conversational platformsExperience working with REST APIs and backend integrationsFamiliarity with cloud-native application development conceptsExperience using Git for source control and collaborative developmentExperience using Jira (or similar tools) for task tracking, sprint planning, and issue managementAbility to work within an existing codebase and iteratively extend functionalityStrong communication skills and comfort working directly with clients

Desired Qualifications:

Experience building or extending LLM-based agentsFamiliarity with Amazon Bedrock and commercially available foundation modelsUnderstanding of hybrid conversational approaches (traditional chatbot + LLM)Experience with chatbot analytics, logging, or monitoringExperience in configuring MS IIS server

About Us:

EGlobalTech (EGT), a wholly owned subsidiary of Tetra Tech, provides the public sector with innovative solutions, leveraging cutting-edge tools and methodologies to meet the Government’s most pressing business needs. At the core of our business philosophy, technology opportunities are tightly woven with business goals to guide true transformations. EGT integrates cyber, technology, and business expertise to cross-pollinate, educate, and enhance awareness to better prepare for our customer’s challenges.

EGT’s innovative advantage is the horizontal R&D services of EGT Labs focused on high-value, repeatable solutions in Artificial Intelligence (AI), Robotic Process Automation (RPA), DevSecOps, and cloud transformation to solve customer challenges and they surface and advance program mission.

EGT’s cooperative community of experts makes our solutions adaptive, forward thinking, and teams able to provide end-to-end results. Our highly motivated employees thrive in a culture that encourages out-of-the-box thinking, collaboration, and an environment where you can excel. For more information, please visit our website at www.eglobaltech.com

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. https://www.eglobaltech.com/careers

Equal Employment Opportunity:

As a condition of employment with EGlobalTech, any successful job applicant will be required to successfully complete a background investigation, which may also include a pre-employment drug screen and/or a credit check for positions in some areas of our business. EGlobalTech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability. EGlobalTech participates in the E-Verify program.  EEO is the law.

Additional Information Organization: 220 EGT