About the Role:
As a Senior Consultant, you’ll combine deep product expertise with advanced facilitation and consultative skills to drive client success. This role designs and delivers tailored onboarding, consulting, and training programs for complex client needs, using storytelling, industry scenarios, and real-world workflows to maximize adoption and business impact. As a Senior, you’ll mentor junior consultants, contribute to curriculum design, and collaborate closely with product, sales, and customer support teams to align onboarding services with client outcomes. 

Responsibilities:

Design and deliver advanced or customized training engagements across Firm Management, Tax, and Audit solutions. 

Support clients in initial setup and configuration, identifying pain points and delivering solutions aligned with industry practices. 

Apply storytelling, case studies, and advanced facilitation to drive engagement and knowledge retention. 

Consult with clients on complex workflows, configurations, and best practices to ensure long-term adoption. 

Mentor and coach junior consultants, modeling effective facilitation and consulting techniques. 

Develop scalable curricula, blended programs, and certifications aligned to evolving customer needs. 

Anticipate learner challenges and adapt delivery in real time to optimize the client experience. 

Collaborate with product and QA teams to test releases, provide feedback, and integrate product updates into training services. 

Measure training effectiveness using knowledge checks, adoption metrics, and customer feedback. 

Skills:

Demonstrated expertise in accounting workflows and software implementation. Proven experience leading client-facing workshops, programs, or consulting engagements

Facilitation – Delivers advanced and customized sessions; adapts real time to audience needs. 

Communication – Engages senior stakeholders; explains complex or sensitive topics with clarity. 

Curriculum Development – Designs modular, scalable programs across multiple products. 

Collaboration – Mentors peers; works across product, QA, and sales teams to align services. 

Technical Proficiency – Demonstrates platform expertise; consults on complex workflows. 

Consultative Orientation – Provides tailored solutions; connects training to measurable business value. 

Change Support – Anticipates adoption risks; integrates change management into service delivery. 

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

 

Compensation:

$85,600.00 - $149,400.00 USD

 

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.