Overview (English) We are looking for a dedicated and service-oriented HR Operations Admin to join our HR Operations team. In this pivotal role, you will be the "First Line" of support (Tier 1) for our HR Business Partners and managers across Israel, ensuring the smooth execution of the employee lifecycle. This is a unique opportunity for a professional who loves both people and systems. You will be the bridge between complex HR technologies and the day-to-day human needs of the organization, providing patient, high-quality service while maintaining impeccable data standards. Responsibilities (English) Primary HR Support: Act as the main point of contact for HRBPs and managers, providing patient and professional guidance on HR processes and system usage. Data & Process Integrity: Manage and audit employee data across global systems, ensuring 100% accuracy and process completion from onboarding to offboarding. HR Tech Enablement: Troubleshoot and resolve system-related queries, "translating" technical complexities into clear, actionable instructions for non-technical users. Contingent Workforce Management: Oversee the administrative lifecycle of contractors, including data management and vendor invoice reconciliation. Cross-Functional Collaboration: Work closely with Payroll, IT, and Finance to ensure seamless workflows and resolve cross-departmental bottlenecks. Operational Efficiency: Proactively identify opportunities to simplify and improve existing HR administrative processes. Qualifications (English) 1-2 years of experience in HR Operations, HR Administration, or a similar service-oriented operational role. Technical Orientation: Proven experience working with HRIS/Enterprise systems. Experience with SuccessFactors, iCIMS, ServiceNow, or SAP Fieldglass is a significant advantage. Exemplary Service Skills: Exceptional patience and a genuine desire to help others. You must be able to provide high-level service to stakeholders with varying levels of technical proficiency. Precision & Detail: A methodical approach with a commitment to "getting it right the first time" in data entry and reporting. Ability to Thrive Under Pressure: Strong multitasking skills and the ability to stay calm and focused in a fast-paced environment with tight deadlines. Communication: Fluent in both Hebrew and English (written and verbal) is essential. Education: Bachelor’s degree in HR, Business Administration, or a related field (preferred). Who You Are: A problem solver who enjoys diving into the details. A "people person" who understands that behind every system update is a human need. Someone who takes initiative and is always looking for a better way to do things.