Job Description Job Summary The Social Media Operations Manager will play a critical role across social marketing operations, security, and governance, and act as the primary POC and problem solver for the social channel managers across our clients. Essential Functions: • Manage social marketing operations & governance globally, acting as the primary point of contact for all social marketers. Be the point of contact for social channel security & governance; update security requirements as needed and assist new users / teams in securely setting up social accounts as needed. Work with platform reps Be the point of contact for social channel security & governance; update security requirements as needed and assist new users / teams in securely setting up social accounts as needed. Work with platform reps • Partner with internal & external teams to optimize and implement a best-in-class channel safety program. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • 6+ years of relevant experience • Experience with social media account management and setup, including LinkedIn, Meta Business Suite (Facebook & Instagram), X/Twitter, etc. • Hands-on experience with syncing data transfers across social media platforms and managing app access permissions to ensure seamless integration and security. • Proven experience in conducting security audits for social media channels, with a demonstrated ability to identify vulnerabilities and ensure compliance with security protocols and governance standards. • Experience with security management for social channels including implementing security protocols.