The successful candidate shall be part of the S&C – SRE Team. Our team provides tier 2/3 support to the S&C apps. This position involves collaboration with the client-facing teams such as Client Services, Product and Research teams, and Infrastructure/Technology and Application Development teams to perform environment and application maintenance and support.
Your Key ResponsibilitiesProvide Tier 2/3 product technical support.
Build software to help operations and support activities.
Manage system/software configurations and troubleshoot environment issues.
Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.
Plan, document, and deploy software applications on our Unix/Linux/Azure and GCP-based systems.
Collaborate with development and software testing teams throughout the release process.
Analyze release and deployment processes to identify key areas for automation and optimization.
Manage hardware and software resources and coordinate maintenance, planned downtimes with the infrastructure group across all environments (Production / Non-Production).
Must spend a minimum of one week a month as on-call support to help with off-hour emergencies and maintenance activities.
• Bachelor's degree, Computer Science, Engineering or other similar concentration (BE/MCA)
• Master’s degree a plus
• 1-2 years experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.
• Excellent problem-solving/troubleshooting skills, fast learner
• Strong knowledge of Unix Administration.
• Strong scripting skills in Shell, Python, Batch is must.
• Strong Database experience – Oracle
• Strong knowledge of Software Development Life Cycle
• Power shell is nice to have
• Worked upon any of the cloud platforms – GCP/Azure/AWS is nice to have
What we offer you
Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.Flexible working arrangements, advanced technology, and collaborative workspaces.A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.
MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
To all recruitment agencies
MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
Note on recruitment scams
We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com
TechnologyHarness next-generation technologies to drive innovation and help our clients build better portfolios.
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Sustainability and ClimateShape investment considerations with Sustainability and Climate solutions
We help clients integrate sustainability and climate considerations into their investment strategies with clarity and confidence.
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Quotes from Eva Szadeczky-Kardoss, Nelson Villarreal, Andrea Shalanski
“I learn something new every day, if not about technology then about climate or finance.
I came for the software engineering challenge, but I stayed for the chance to make a difference to our climate.
Eva Szadeczky-Kardoss Technology View Profile“I’m the kind of person who doesn’t wait for the ticket to come in.
Nelson Villarreal Technology View Profile“Our Women in Tech community is a huge network, which means you can connect with people you don’t traditionally get to connect with.
And that’s so important, because visibility and community are essential for helping women in technology figure out their path to success.
Andrea Shalanski Technology View Profile BenefitsMSCI is committed to providing a competitive benefit package to you and, where applicable, your family.
Healthcare benefits, including:
Medical Insurance Life Insurance Dental healthplan Vision healthplanFinancial Wellbeing benefits, including:
Short-Term Saving Fund (Fondo de Ahorro) Savings Bank (Caja de Ahorro) Pansion Plan contribution Development opportunitiesAt MSCI career paths are multi-directional, and we believe that new and challenging experiences drive both professional growth and business success.
Everyone here is responsible for leading their own development and we’re here to support and guide you every step of the way. Whether that means deepening your expertise, moving across teams, or stepping into leadership, you’ll have access to internal mobility, learning and skills development, stretch opportunities and mentoring.
Discover more about how you can grow your career at MSCI
MonterreyEquus Torre Norte
Av. Ricardo Margain #444, Piso 8
Colonia Valle del Campestre
San Pedro Garza García, NL
C.P. 66268 Monterrey
Mexico
Our Monterrey office is next to the Arboleda District, close to the city center, with an amazing view of the Chipinque and Cerro de la Silla mountains. Almost all our functions are represented here, with the Sales and Relationship Management, Technology and Data Operations teams having the largest presence. Our local employee-led committees hold regular social activities for everyone, and you’ll also benefit from a variety of collaboration spaces, wellness rooms, a cafeteria and free parking. Learn more about our Monterrey office.
Recruitment process Apply onlineFirst, click Apply and upload a CV that shows us the skills and passion you could bring to this role, as well as your contact details so we can reach out to you.
Talk to our recruiterIf you look like a good match, our recruiters will arrange a chat where we’ll ask about your motivations, experience, and background, and where you can ask us anything you want to know about working at MSCI.
Interview with our teamIf you like what you hear, and we think you have what we need, then it’s time to interview with your future team, either virtually or in the office. These interviews will give you a clear insight into the team and the day-to-day responsibilities of the role. Read our interview top tips.
Make your decisionIf you’re successful, we’ll make you an offer and give you any further information you need to help you make your decision. If the answer is yes, it’s time for some background checks, and then we’ll welcome you on board. Learn more about our onboarding experience.
Site Reliability Engineer Analyst Job Reference: 2025-4629 Location: Monterrey Category: Technology Solution: Sustainability & Climate Job Level: Analyst Job Type: Full-Time Role Category: Hybrid Apply now Related roles Related Articles View All Mar 18th 2023 MSCI launches MSCI ONE in Partnership with MicrosoftWe are excited to announce the recent launch of MSCI ONE, an open architecture technology platform built on Microsoft Azure that offers global institutional investors an integrated experience to access content across MSCI’s portfolio of products and solutions.
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