Responsible for the daily operations of a solo-person site. This role includes performing contracted office services such as copy services, courier services, managed print services, hospitality, imaging, and mail services. **Job Duties and Responsibilities** + Manage daily operations of a mailroom, copy center, or scanning facility. + Operate office equipment including PCs, copiers, multifunction devices, imaging, and mail equipment. + May be responsible for: + Courier services + Reception services + Switchboard operations + Shipping and receiving + Delivering and processing mail + Serve as the primary point of contact with the customer on a daily basis. + Implement and manage RICOH Service Excellence programs. + Operate equipment/software efficiently to meet service level agreements. + Control costs by effectively utilizing company materials and supplies. + Perform routine functions such as: + Creating/completing work orders + Monitoring contractors + Conducting inspections + Reporting facility-related issues + Providing support as needed + Interact with contracted vendors, facility management, and occupants. + Manage office supply inventory and reordering. + Coordinate conference rooms and manage A/V equipment resources. + Maintain positive internal working relationships through professional communication. + Collect and provide data to leadership and customers, including monthly reporting. + Ensure financial responsibilities are met. + Perform other duties as assigned. **Qualifications** **Education, Experience, and Certifications:** + High school diploma or GED required. + 1+ years of experience in a related B2B or technical field. + Minimum 1 year of customer-facing work experience. + Demonstrated knowledge and understanding of technology. **Knowledge, Skills, and Abilities** + Tactical thinking and problem-solving skills. + Ability to present to small groups. + Basic customer service and technical aptitude. + Strong written and verbal communication skills. **Working Conditions, Mental and Physical Demands** + Typical office environment with adequate lighting, ventilation, and normal noise levels. + Must interpret, comprehend, and apply complex material and instructions. + Some physical effort required: + Walking, standing, bending, reaching, lifting, or carrying objects up to 50 lbs. + Moderate dexterity required for tasks involving calculators, keyboards, hand tools, and eye/hand coordination. _The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job._ ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.