You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Senior Associate in Acquisition & Engagement Platform - Single Lending Desktop team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you will act as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
Develops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityActs as the Business Analyst for 1 or more sprint teams – including gathering, and documenting requirements, managing Agile metrics, and driving Agile ceremoniesBuild and manage key relationships by collaborating with lines of business, user community, engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs and drive resultsCommunicate effectively by representing the product in various settings with a range of stakeholdersServe as a center for knowledge and proactively solve problemsDemonstrate deep curiosity about the product experience space and actively connect that curiosity and knowledge to teams that can effect change
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementDemonstrated customer obsession with the ability to build and maintain strong, productive relationships with the line of business, user community, and engineering partners, and the ability to translate customer needs into clear product delivery requirementsStrong team player and leader who inspires action and performance within their team and builds credibility across the enterpriseDemonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment, with strong partnership, consulting, and influence skillsExceptional written and presentation skillsExperience working in an Agile environment and with Agile project methodologies and tools, including JIRA; ability to navigate JIRA, create issues, and utilize advanced capabilities such as creating dashboardsKnowledge of the Card Lending business, including Card Lending Services and Fraud Prevention Operations areasExperience eliciting and documenting requirements, building backlogs, and driving Agile ceremonies
Preferred qualifications, capabilities, and skills
Demonstrates innovation and creativity; generates new ideas and provides forward-thinking leadershipCollaborates effectively with global teams, showing initiative and autonomy while functioning well in both in-person and virtual environmentsAdapts quickly to changing stakeholder or management direction, maintaining strong organization, and meeting tight deadlines