Join Holiday Vacations as a Shuttle Driver and play a key role in creating memorable travel experiences-all while enjoying a flexible, part‑time schedule and a positive, supportive workplace culture. If you’re a safe, personable driver who enjoys meeting new people, apply today and join a team that values community, integrity, and delighting our guests.
COMPANY SUMMARY
At Holiday Vacations, our mission is to enrich lives with valued travel experiences. We offer inclusive guided tours led by professional Tour Directors to more than 80 destinations on seven continents. We travel by air, motor coach, trains, and cruises on itineraries that bring the destination alive for our guests. We are headquartered in Eau Claire, Wisconsin and are a subsidiary of Xanterra Travel Collection, the largest national park concessionaire in the U.S. Xanterra also owns other tour operator and cruise line brands including VBT Bicycling Vacations, Country Walkers, and Windstar Cruises.
POSITION SUMMARY
Holiday Vacations is currently seeking a part-time Shuttle Driver to join our team. As a Shuttle Driver, you will be responsible for safely transporting our guests from one location to another, in comfortable vehicles, including a Subaru Outback, Ford Transit, and an eleven-seat Mercedes Sprinter. The successful candidate will prioritize the safety and well-being of passengers, pedestrians, and follow all traffic laws. Of equal importance is the ability and desire to provide a world-class guest experience with a positive attitude and a welcoming demeanor.
No special license or driving certification is required, but a clean driving record is required for consideration.
WELCOME TO “THE HV WAY”
Honesty & Integrity: We act with honesty and accountability, building trust with every guest, partner, and teammate. We keep our promises. Create Community: We create community by treating each other and our guests like extended family, fostering belonging, celebrating, and supporting one another. Surprise & Delight: We go beyond expectations to create meaningful experiences. We make every effort to exceed expectations.Grow Together: We embrace curiosity, feedback, and continuous learning – always striving to be better and do better.Innovate Boldly: We seek fresh ideas, adapt to change, and look for ways to stay ahead in a dynamic travel landscape.Protect What Matters: We prioritize safety and sustainability for our people, our guests, and the places we explore. Celebrate the Team: We succeed together, value each person’s gifts and contributions, and take time to enjoy the journey along the way.Responsibilities
CORE COMPETENCIES
At Holiday Vacations, a successful Driver demonstrates:
Safety & Compliance by emphasizing passenger safety, adherence to traffic laws, careful handling of vehicles, and maintaining a clean driving record. Customer Service Excellence by providing world‑class guest experiences, maintaining a welcoming demeanor, and being professional in all interactions. Drivers represent Holiday Vacations directly and shape the guest experience from the first interaction.Professional Driving & Vehicle Operation by operating multiple vehicle types (SUVs and a Mercedes Sprinter), transporting passengers efficiently, and handling luggage safely.Reliability, Punctuality & Time Management by consistently being punctual, adhering to set schedules and variable work hours, and offering flexibility during peak travel months. Driver timeliness directly impacts airport transfers, guest satisfaction, and tour timing.Communication & Technology Use by being proficient in using a cell phone to make calls, sending messages, navigating Google maps or other GPS navigation systems, and looking up airline schedules. Smooth communication and navigation support efficient operations and reduce travel disruptions.
AREAS OF RESPONSIBILITY
Safely transport guests to and from various locations throughout central and west Wisconsin, with many trips involving dropping off or picking up at the Minneapolis-St Paul International Airport.Professionally operate a range of vehicles, including Subaru Outback, Ford Transit, and an eleven-seat Mercedes Sprinter.Provide world-class customer service, embodying our commitment to excellence by exhibiting professionalism in all interactions with a positive and welcoming approach with our guests.Ensures punctuality and efficiency in shuttle operations, adhering to schedules and timelines.Safely and efficiently load and unload guest luggage from the shuttle vehicle, providing courteous assistance and ensuring the security of passengers’ belongings. Maintain the cleanliness of the shuttle vehicle including fueling after use, and reporting any mechanical issues, damages, or accidents immediately.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; functions and responsibilities may change at any time with or without notice.
Qualifications
REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE
Clean driving record is required and must be maintained during employment. Demonstrated commitment to maintaining high standards of safety and delivering exceptional customer service. Proficiency in utilizing a cell phone for making calls, sending texts, navigating Google maps or other GPS navigation systems, accessing the internet for airline schedules, and other relevant tasks. Ability to handle luggage up to 50 pounds.Reside in or near Eau Claire, Wisconsin.WORKING CONDITIONS
Schedule:
Hours for this part-time role are intermittent, variable, and subject to guest travel schedules. Flexibility to work during the busiest months of May through October when you can expect 0-10 transfers per week, and the rest of the year when you can expect 0-4 transfers per week.Schedules are typically arranged multiple weeks in advance.Hours can vary between day and night, workdays could include any time, and any day.Occasional overnight trips may be required.Physical Requirements:
The job requires the ability to sit for extended periods of time, as well as the ability to lift or carry up to 50 lbs. May require bending, twisting, stooping, grasping, and reaching outward or above shoulders, lift/carry and push or pull up to 50 lbs.EEO: Holiday Vacations is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.