Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida.   Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication.   If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.

What you will have an opportunity to do:

Overview
Shula’s Steak House, located inside the Hilton University of Florida Conference Center, is seeking an experienced and service-driven PM Server to join our evening dining team. This position plays a key role in providing an elevated, memorable dining experience aligned with the Shula’s brand standards.

Key Responsibilities

Provide professional, attentive, and knowledgeable table service throughout the guest dining experience

Present menus, answer questions, make recommendations, and upsell food and beverage items

Accurately enter orders, communicate clearly with the kitchen, and ensure timely delivery of food and beverages

Maintain thorough knowledge of the menu, daily features, wine list, and cocktail offerings

Perform opening and closing side work, restocking, and station setup

Ensure dining and service areas remain clean, polished, and well-organized

Process payments accurately and follow all cash-handling and POS procedures

Resolve guest concerns promptly and professionally

Support teammates and maintain strong communication with servers, food runners, bartenders, and kitchen staff

Uphold all Shula’s and Hilton service, safety, and sanitation standards

What are we looking for?

Qualifications

Prior serving experience in a full-service or upscale dining environment required

Strong food and beverage knowledge, including wine and cocktail familiarity

Excellent communication and multitasking skills

Ability to remain calm and organized in a fast-paced, high-volume setting

Professional appearance and positive attitude

Ability to stand for long periods and carry trays up to 25–30 lbs

Availability for PM shifts, weekends, and holidays

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.