At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewMotorola Solutions is a global leader in professional mobile communications systems, boasting a rich history of technological innovation and a worldwide footprint of installed systems.
Our mission is to empower people to excel in the most critical moments. We develop cutting-edge, meaningful, and impactful technology—like enabling firefighters to see around structures and police officers to see around corners. We encourage you to discover the meaningful work we do.
Job Description
Balance Management and Accuracy:
Regularly monitor and correct shell (backlog) balances to ensure data integrity and accuracy.
Validate balances against system data, forecasts, and financial reports.
Collaboration and Issue Resolution:
Interface with cross-functional teams (e.g., Customer Service Managers, Credit, Forecast Support, SCDR Tool Owners) to resolve discrepancies and ensure process alignment.
Identify the root causes of inaccuracies and collaborate with stakeholders to implement resolutions.
Reporting and Process Improvement:
Track and report on shell balance progress, including reductions, accuracy improvements, and trend identification.
Proactively recommend and document improvements to the shell balance tracking, validation, and reporting processes to boost efficiency and accuracy.
Required Skills:
Strong analytical skills with a meticulous attention to detail.
Proven ability to troubleshoot issues, identify discrepancies, and propose corrective actions.
Excellent communication and collaboration skills for effective cross-functional teamwork.
Proficiency in key tools and systems (e.g., SCDR, forecasting tools, reporting platforms).
Comfort working with extensive datasets and producing clear, actionable reports.
Preferred Skills:
Experience in financial reconciliation or backlog management.
Familiarity with forecasting, credit, and customer service processes.
Proficiency with data analysis tools such as Excel, Tableau, or similar platforms.
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Target Base Salary Range: $80,000 - $96,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
4+ years of experience in one of the following: finance, IT, public safety, contract support
Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.