Job Title: Supplies Patient Care Coordinator

Job Description

As a Supplies Patient Care Coordinator, you will be responsible for confirming orders with patients, ensuring accuracy, and addressing any questions related to pricing or products. You will receive and process supply orders generated by the system for patients due for replenishment and utilize the Bright Tree System to navigate NJ HMO websites, commercial insurance portals, and Medicare systems. Your role will involve contacting insurance providers to verify benefits and coverage, assigning appropriate codes in the internal system, and submitting required forms for insurance approval after delivery.

Responsibilities

Confirm orders with patients, ensuring accuracy and addressing questions.Receive and process supply orders for patients due for replenishment.Utilize Bright Tree System to navigate insurance portals.Contact insurance providers to verify benefits and coverage.Assign appropriate codes in the internal system and submit forms for insurance approval.Print order details, pack supplies, and prepare shipments.Coordinate with USPS or subcontracted delivery services for timely delivery.Track delivery confirmations and submit documentation for insurance reimbursement.Handle high call volume, including inbound and outbound calls to patients and insurance providers.Maintain patience and professionalism while assisting patients.Follow insurance-specific requirements for order approval and shipment.Ensure all processes meet regulatory and company standards.

Essential Skills

Prior insurance verification experience (Medicare, Medicaid, private insurance)Data entry and customer service skillsPrefer bachelor's degree, open to associate's degreeStrong multitasking skillsInsurance experience

Additional Skills & Qualifications

Prefer DME experience, can consider candidates with a production experiencePrefer bilingual in Spanish/English

Work Environment

The work environment is fast-paced and patient-focused, requiring high interaction with healthcare providers. The position operates Monday through Friday from 9:00 AM to 5:30 PM, with no weekend shifts. The current team consists of 2 members. The company is family-owned and has been established for 32 years, fostering a close-knit atmosphere where many employees have from and work alongside family members. Benefits include a good 401K plan, holiday recognition, and two weeks of vacation upon becoming permanent.

Job Type & Location

This is a Contract to Hire position based out of Leonia, NJ.

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: \u2022 Medical, dental & vision \u2022 Critical Illness, Accident, and Hospital \u2022 401(k) Retirement Plan \u2013 Pre-tax and Roth post-tax contributions available \u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) \u2022 Short and long-term disability \u2022 Health Spending Account (HSA) \u2022 Transportation benefits \u2022 Employee Assistance Program \u2022 Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Leonia,NJ.

Application Deadline

This position is anticipated to close on Feb 17, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.