POSITION SUMMARY

The Shared Services Analyst acts as a lead within the Shared Services team, providing support for escalated inquiries, mentoring junior staff, and beginning to perform HR data analysis and reporting. The Analyst ensures the smooth functioning of HR processes, supports strategic initiatives, and contributes to continuous improvement efforts.

Key responsibilities include:

- Acting as a lead within the Shared Services team.

- Supporting escalated HR inquiries and troubleshooting.

- Mentoring and training junior staff.

- Performing HR data analysis and generating reports.

- Collaborating with HR leadership on strategic initiatives.

- Ensuring compliance with internal policies and external regulations.

- Participating in performance improvement initiatives.

- Backing up the Shared Services roles.

QUALIFICATIONS

EDUCATION: Bachelor’s degree in Human Resources, Business Administration, or related field required.

LICENSE/CERTIFICATION: HR Certification preferred (SHRM or HRCI)

EXPERIENCE:

- 5-8 years of experience in HR or shared services roles.

- Strong understanding of HR processes, data analysis, and reporting.

- Proficiency in Microsoft Office applications, with advanced Excel skills.

- Experience with HR systems and data management.

- Strong analytical, organizational, and communication skills.

- Ability to manage sensitive data with confidentiality and accuracy.

PERFORMANCE EXPECTATIONS

Demonstrates the competencies listed on the Assessment and Evaluation Tool for this position.

WORK ENVIRONMENT

The essential functions for this position are listed on the Assessment and Evaluation Tool.

REPORTING RELATIONSHIP

This position report to Department Leadership.

The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Total Rewards at AtlantiCare

At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:

Generous Paid Time Off (PTO)

Medical, Prescription Drug, Dental & Vision Insurance

Retirement Plans with employer contributions

Short-Term & Long-Term Disability Coverage

Life & Accidental Death & Dismemberment Insurance

Tuition Reimbursement to support your educational goals

Flexible Spending Accounts (FSAs) for healthcare and dependent care

Wellness Programs to help you thrive

Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.