Job Title: Services Specialist - 100% Remote

Job Description

The Services Specialist offers technology-specific support to Solution Architects and Sales by creating Pre Statements of Work (PSOW), managing and communicating project expectations. This role involves developing and maintaining effective working relationships with sellers, business partners, and the service delivery team while providing insights into customer trends and market demands.

ResponsibilitiesDevelop trusted partnerships with Solution Architects and Sales to support Data Center Solutions and related opportunities.Be responsive to Solution Architects, Sales, and customers.Facilitate training for sales teams.Manage the peer review process for converged technology opportunities.Provide feedback to management concerning industry trends and opportunities.Participate in pre-sales activities including conference calls, meetings, and emails.Stay up-to-date on relevant technology solutions through trainings and personal development.Participate in team projects and miscellaneous team activities.Collaborate with the delivery team for accuracy of service opportunities.Provide pre-sales services support for data center solutions opportunities.Establish and maintain relationships with Solution Architects, technical leads, and business partners.Provide appropriate services solutions to support customer needs.Communicate with customers and potential customers, create and deliver polished Statements of Work (SOWs) and quotes, and provide timely and accurate work estimates.Understand services methodology and interpret it for internal and external customers.Participate in internal and external kick-off meetings.Become an expert on available and applicable data center solutions portfolio.Facilitate and/or provide feedback on change order requests.Essential SkillsHigh School Diploma or GED.Minimum of 2 years of experience in sales support, sales administration, or SOW work.Proficiency in Microsoft Office products, specifically Word and Excel.Experience in handling large data sets.Additional Skills & QualificationsExperience using Contract Management systems.College education.Experience in the technology industry.Experience in professional or managed services industry.Extensive knowledge of SOW work.Work Environment

This is a 100% remote position with working hours from 8 AM to 6 PM EST. The role requires high communication and accountability, with support for six different Solutions Architects. The environment is fast-paced, and strong collaboration and relationship-building skills are necessary. Training sessions require cameras on, and the ability to work independently while maintaining productivity is essential.

Pay and Benefits

The pay range for this position is $30.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 14, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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