Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

BI Full 6C (T4)

Job Family:

Software Engineering

Job Qualifications:

Skills:

Data Analysis, Problem Solving, Process Improvements

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

No

Job Description:

Transform technology into opportunity as a ServiceNow Developer Senior at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.

MEANINGFUL WORK AND PERSONAL IMPACT
As a ServiceNow Developer Senior, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:

Develop, configure, and maintain custom reports, dashboards (using PA/Reporting), and KPIs for ITSM (Incident, Problem, Change, Request) to visualize performance and trendsBuild and customize applications, workflows, Business Rules, UI Policies, and Client Scripts within ITSM modulesWork with end users, stakeholders, and management to define and create reports, dashboards, and data analysis productsCustomize user interfaces, forms, and workflows to align with business needsScript and automate processes, data imports, and report generation to enhance efficiencyConnect ServiceNow with other systems using REST/SOAP APIsPerform platform health checks, upgrades, and user/role managementEnsure solutions adhere to ServiceNow best practices, minimize technical debt, and support platform governanceProvide end-user support and troubleshooting for issues related to integrated processes and platform functionalityParticipate in IT-related technical processes reviews, postmortems, and continual process improvementMaintain current ServiceNow and industry certifications, while obtaining additional certifications

WHAT YOU’LL NEED TO SUCCEED
Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow Developer Senior must have:
 

● Education: Technical Training, Certification(s) or Degree
 

● Experience: 3+ years of related experience
 

● Required Skills:

Strong proficiency with ServiceNow ITSM modules (Incident, Problem, Change, Service Catalog) and platform capabilitiesProficiency with ServiceNow Reporting and Performance Analytics (PA)Exposure to ServiceNow's data management tools such as Import Sets, Transform Maps, and the CMDBExperience with JavaScript and GlideScriptExperience with REST/SOAP APIsExperience with SQLUnderstanding of ACLs, UI Policies, and Business RulesAbility to analyze requirements, troubleshoot issues, and develop effective solutionsAbility to identify, understand, document, and create functionality aligning with customer value streamsOrganizational and time management skills while working in a rapid software development environmentAbility to identify and learn new technologies quicklyGood communication skills for collaborating with both technical and non-technical stakeholdersEffective analytical, problem-solving, and debugging skills

● Certification(s):

Required: ServiceNow Certified Systems AdministratorStrongly Preferred: Additional ServiceNow certifications

● Clearance Level: Must be able to pass a background check and obtain a position of public trust with the FDIC prior to start

● Location:

Hybrid at GDIT’s Integrated Technology Center in Bossier City, LouisianaCandidates within Louisiana outside the range of our office may be considered for remote work
 

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
 

● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Flexibility: Full-flex work week to own your priorities at work and at home
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

The likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Hybrid

Work Location:

USA LA Bossier City

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans