Company Overview: Req ID: 351396 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NT DATA's Client is currently seeking a ServiceNow Developer to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US).REMOTE Job Description: Job Title: – ServiceNow Developer (Healthcare Domain, 7–10 years) Role Overview We are seeking an experienced ServiceNow Developer with 7–10 years of expertise in ServiceNow development and administration, specifically within the healthcare domain. The role will be 80% development-focused and 20% administration-focused, requiring strong technical skills, integration experience, and knowledge of healthcare IT processes. Key Responsibilities Development (80%) Design, configure, and customize ServiceNow applications (ITSM, ITOM, HRSD, CSM, Healthcare Service Management). Develop business rules, client scripts, UI actions, UI policies, script includes, and Flow Designer workflows. Create custom applications using App Engine Studio to support healthcare workflows. Implement integrations with healthcare systems (Epic, Cerner, Allscripts) via REST/SOAP APIs, LDAP, JDBC. Build HIPAA-compliant workflow automations and orchestration solutions. Collaborate with healthcare IT teams to implement ITIL-based processes for clinical and non-clinical environments. Provide technical leadership, mentor junior developers, and support solution design discussions. Administration (20%) Manage users, groups, roles, and access controls. Perform platform maintenance, including instance upgrades, patching, cloning, and troubleshooting. Monitor system performance and apply fixes to maintain platform stability. Maintain CMDB accuracy, Service Catalog configurations, and SLA definitions. Enforce HIPAA/HITECH security and compliance standards for PHI/PII data protection. Required Skills & Experience ServiceNow Development (7–10 years): Strong hands-on experience in customization and module development (ITSM, ITOM, HRSD, CSM, Healthcare Service Management). Programming & Scripting (6–8 years): Expertise in JavaScript, Glide API, Jelly, AngularJS, and Flow Designer. Integrations (5–7 years): Proven experience integrating ServiceNow with EHR/EMR systems (Epic, Cerner, Allscripts) using REST, SOAP, JDBC, LDAP. Automation & Orchestration (5–7 years): Workflow automation, orchestration, and HIPAA-compliant healthcare process design. Healthcare IT Processes (5+ years): Adapting ITIL processes (Incident, Problem, Change, Asset, CMDB) to healthcare environments. System Administration (4–6 years): User/role management, upgrades, patches, cloning, and CMDB/catalog management. Security & Compliance (5–7 years): Implementing HIPAA/HITECH standards, PHI/PII encryption, and secure access controls. Education Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (required). Master's degree in Information Systems, Healthcare IT, or related discipline (preferred). **Certifications (Preferred)** ServiceNow Certified System Administrator (CSA) – Required. ServiceNow Certified Implementation Specialist (CIS – ITSM / Healthcare). ServiceNow Certified Application Developer (CAD). ITIL v4 Foundation Certification. \#LI-NorthAmerica About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. 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