Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.
Job DescriptionTransform technology into opportunity as a ServiceNow Developer and help ensure the mission is never interrupted. At GDIT, we deliver clarity with our cloud solutions and provide meaningful work. Your work will be an important part of transforming our clients into the modern age and help them face any obstacle.
MEANINGFUL WORK AND PERSONAL IMPACT
Build and customize applications on the ServiceNow platform, including ITSM modules like Incident, Problem, and Change Management
Connect the ServiceNow platform with other systems and applications using technologies like REST/SOAP.
Create custom scripts, including Business Rules and Script Includes, to automate processes and meet business requirements
Perform administrative tasks, such as user and role management, system maintenance, and health checks
Customize user interfaces, forms, and workflows to
align with business needs
Provide end-user support and troubleshooting for issues related to integrated processes and platform functionality
Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products
Contribute to IT-related technical processes reviews, postmortems, and continual process improvement
WHAT YOU’LL NEED TO SUCCEED
Bring your development expertise along with a drive for innovation to GDIT. Our ServiceNow Developer must have:
Security Clearance Level: Active Secret clearance
Required Technical Skills and Qualifications:
5+ years software development experience
Experience with ServiceNow's data management tools such as Import Sets, Transform Maps, and the CMDB
Experience in developing and customizing ServiceNow Platform applications and modules, especially ITSM
Proficiency with integration methods like SOAP, REST, and web services, including creating and consuming them
Strong scripting skills with at least one language – preferably JavaScript
Education: BS Degree
Skills and Abilities:
Proficient in designing, creating, and maintaining workflows and custom applications.
Strong skills in creating and managing complex workflows using Flow Designer and other ServiceNow workflow tools.
Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions.
Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
Ability to identify, understand, document, and create functionality aligning with customer value streams
Strong organizational and time management skills while working in a rapid software development environment
Ability to identify and learn new technologies quickly
Excellent communication skills for collaborating with both technical and non-technical stakeholders
Strong analytical, problem-solving, and debugging skills
Required Certifications:
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Systems Administrator (CSA)
ServiceNow Certified Implementation Specialist – IT Service Management (CIS – ITSM)
Location: Remote
US Citizenship Required
Preferred Skills / Certifications:
DoD 8570.01-M IAT Level II or III certification (e.g., Security+, CISSP, CISM)
Experience supporting DoD classified systems in IL5 or IL6 environments
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation