Hyderabad, IND
1 day ago
ServiceNow Developer, Data Foundations
**Job title** Senior Developer Data Foundations, ServiceNow **_About the job_** **Our** **Team:** The ServiceNow team is a multinational team that supporters 70 manufacturing sites and all of Sanofi’s locations in 170 countries using ServiceNow. **What you will be doing:** **Main responsibilities:** _Indicate here the main job_ _responsibilities_ _with_ _bullets points_ _,_ _avoiding_ _Sanofi_ _corporate jargon_ _,_ _acronyms,_ _and_ _gender-coded words_ _(you can check_ _if your_ _language_ _is neutral on this_ site (http://gender-decoder.katmatfield.com/) _)_ We are seeking an experienced Senior Developer in Data Foundations to focus on the ServiceNow platform, specializing in CMDB (Configuration Management Database), CSDM (Common Service Data Model), and ITOM (Discovery and Service Mapping). This individual will play a critical role in advancing our ServiceNow capabilities, ensuring our data foundation supports strategic initiatives and operational excellence. Key Responsibilities: + **CMDB Management:**  Lead the design, configuration, and maintenance of the CMDB, ensuring accuracy and alignment with the CSDM framework. + **Data Governance:**  Develop and enforce policies and best practices for effective data management within the CMDB, ensuring data quality, compliance, and consistency across the organization. + **Discovery & Mapping:**  Implement and enhance ITOM Discovery and Service Mapping, enabling real-time visibility into enterprise assets and dependencies. + **Solution Design:**  Develop innovative solutions to meet business requirements within the ServiceNow platform, adhering to best **practices and enterprise** architecture standards. + **Platform Optimization:**  Proactively identify areas for improvement in the ServiceNow ecosystem, implementing enhancements to improve performance and user experience. + **Compliance:**  Ensure solutions meet regulatory and organizational compliance standards, including ITIL, GxP, and SOX requirements where applicable. + **Collaboration:**  Work closely with stakeholders, cross-functional teams, and leadership to align ServiceNow capabilities with organizational goals. **_About you_** _List here ideally the must-haves criteria to be successful on the role._ _Don’t forget: t_ _he less_ _criteria you will request_ _, the more diverse candidates you will get in the pool_ _._ + Bachelor’s degree in Computer Science, Information Technology, or a related field. + Proven experience as a ServiceNow Developer and/or Admin, including at least 3 years focusing on CMDB, CSDM, and ITOM. + Strong expertise in ITOM modules such as Discovery and Service Mapping. + Solid understanding of ServiceNow platform architecture, Flow Designer, and Integration Hub. + Solid understanding of the Common Service Data Model (CSDM). + Proficiency in scripting (JavaScript), and experience with APIs (REST/SOAP). + Knowledge of ITIL processes and best practices. + Exceptional problem-solving, analytical, and communication skills. _Preferred Qualifications:_ + ServiceNow Certified Implementation Specialist (CIS) in ITOM or CMDB. + Familiarity with cloud platforms (AWS, Azure, GCP). + Experience working in regulated industries (e.g., pharmaceutical, GxP, SOX). + Hands-on experience with Agile/Scrum methodologies _._ **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/) Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)
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