Job Description Insight Global is looking for a ServiceNow Solutions Architect to join one of our customers in Charlotte NC. The ideal candidate will be responsible for leading an effort to assess existing vulnerability remediation tools, processes and support capabilities and helping define requirements and architect solutions and implementation plans to translate those capabilities into the ServiceNow Platform. This resource will require SME level experience with Service Now Vulnerability Response module, and understanding of the Service Now ITSM, ITOM and Service Now KMS modules. Additionally, you will need strong communication skills and play a role in to train existing team members on Service Now capabilities. ·Ability to assess existing vulnerability business processes, tools and applications and develop business rules and requirements to design and configure into the relevant Service Now modules. ·Quickly understand our current vulnerability application features, business logic and rules for categorizing, assigning and routing vulnerabilities to the appropriate teams and determine best path for integration into Service Now ·Assist with evolving our existing governance routines to support ServiceNow business rules and workflow ·Translate our existing reporting (Tableau, UI, etc) into standard ServiceNow reporting or functionality for a variety of personas ·Assist train our team on ServiceNow Vulnerability Response module, and other platform capabilities Pay rate is 70.24/hour. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 1.) 7+ years of ServiceNow experience with a focus in the Vulnerability Response module, ITSM, ITOM, and KMS module ; Experience in Vulnerability Management / vulnerability remediation / patching.. 2.) Strong knowledge of Service Now Vulnerability Response module, JavaScript, Glide API, REST/SOAP integrations, and ServiceNow architecture