REQ#: RQ203065Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Seize your opportunity to make a personal impact as a ServiceNow Administrator supporting customer activities. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiators. As a ServiceNow Administrator, you will help ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Administrator joining our highly skilled team to lead day-to-day operations and drive our mission to be a premier provider of IT operations excellence to the customer. We deliver comprehensive IT service management across multiple fabrics and centers, ensuring seamless integration and optimal performance. We have a responsibility to ensure operational IT capabilities provide our client with the timeliness, accuracy and reliability they demand from all our highly professional roles. Be the change, lead our change – join us!

HOW A SERVICENOW ADMINISTRATOR WILL MAKE AN IMPACT

Administer, configure, and maintain the ServiceNow platform to support enterprise IT and business operationsDesign and implement workflow automation solutions, enabling process efficiencies and scalable service deliveryOversee the incident, problem, and change management processes, ensuring accurate tracking, timely resolution, and system integrityCollaborate with cross-functional teams to gather requirements and implement new modules or enhancementsMonitor system performance, conduct regular platform audits, and apply upgrades or patches as neededDevelop dashboards and reports to provide insights into system usage and operational trends

WHAT YOU’LL NEED TO SUCCEED:

Education: Associates or Bachelors degree in a related field; or possess an advanced degree in a related field (such as: Computer Science, IT Management, Engineering, Data Science)Required Experience: 4+ yrs of directly related professional work experienceRequired Certifications: ServiceNow Certified System AdministratorSecurity Clearance Level: TS/SCI with active polygraphLocation: Tysons, VA - On Customer Site

GDIT IS YOUR PLACE:

401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays