**Job Title** Service Solutions Sales Manager **Job Category** Sales **Job Description** What starts with **YOU** , moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented **Service Solutions Sales Manager.** The **F** **ield-based (remote)** position will be headquartered out of our **Greenville, NC** headquarters office. **What you will do:** + **Travel:** You will travel 75% of the time, engaging extensively with our Major Account customers. + **Drive Pipeline Growth:** Identify and pursue target accounts, maintaining a robust flow of qualified opportunities in the CRM and providing regular forecasts. + **Strategic Account Planning:** Develop and execute sales plans tailored to customer needs, collaborating with National Accounts and utilizing Salesforce for account development. + **Deliver Revenue and Value:** Implement sales strategies to meet annual operating plan goals, including conducting C-level discovery meetings to understand and address customer service program expectations. + **Conduct Site Surveys and Respond to RFPs:** Complete fleet application surveys to support RFP submissions and generate timely, comprehensive proposals with full pricing and recommendations. + **Ensure Customer Satisfaction and Competitive Solutions:** Communicate customer expectations clearly, design service solutions that meet profitability guidelines, and differentiate offerings by quality, scope, and pricing. **Who you are:** + **Strong Communicator:** You excel at articulating ideas clearly and confidently, adapting your message to each audience and fostering productive conversations. + **Relationship Builder:** You are skilled at nurturing trust and collaboration with customers, colleagues, and stakeholders to drive successful outcomes. + **Problem Solver:** You approach challenges proactively, demonstrating resourcefulness and creativity in developing effective solutions for customer needs. + **Results-Oriented:** You maintain focus on goals and follow through with determination, consistently delivering high-quality work in a fast-paced environment. + **Adaptable & Resilient:** You thrive in dynamic situations, quickly adjusting to change and maintaining professionalism under pressure. **What you will need:** + **Education** : Bachelor’s in Business; MBA a plus. + **Experience** : At least 7 years’ relevant business experience. **Skills, Experience & Abilities** + **Product Application and Industry Expertise:** Minimum 3 years of experience in industrial equipment or materials handling sectors, with a strong understanding of how products address customer needs and industry challenges. + **Fleet Management Proficiency:** Demonstrated knowledge of fleet management principles, including operating cost analysis, fleet optimization strategies, and data-driven decision-making. At least 3 years of direct experience in this area. + **Sales Acumen:** Proven success in solution-based selling, pipeline management, and negotiating complex service contracts, preferably within the industrial or B2B environment. + **Customer Engagement, Presentation, and Communication:** Exceptional ability to present solutions and value to stakeholders at all levels, including C-suite executives. Strong customer service orientation and persuasive communication skills are essential. + **Analytical and Problem-Solving Skills:** Ability to assess customer operations, identify improvement opportunities, and develop tailored solutions that drive measurable results. + **Technical Proficiency:** Advanced PC skills with expertise in Microsoft Word, Excel, PowerPoint, and CRM platforms (such as Salesforce) for reporting, forecasting, and proposal development. **Who we are:** Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com. **What we offer:** _Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. Full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k)._ \#LI-TE1 \#LI-HYBRID **Job Type** Permanent **Time Type** Full time **Work Hours** 40 **Travel Required** 75% **Primary Location** HY US North Carolina (Remote) **Address** Home Office **Zip Code** 27565 **Field-Based** Yes **Relocation Assistance Available** No **We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.** **EOE/Minorities/Females/Veterans/Disabled**