Job Description One of our top home service clients is looking for a Service Manager to join and help lead a team. The Service Manager oversees daily plumbing service operations, ensuring high‑quality work, code compliance, and exceptional customer satisfaction. This role leads technicians, manages scheduling and dispatch, supports troubleshooting efforts, and drives operational efficiency. The Service Manager ensures safety standards are met, maintains accurate documentation, and collaborates with leadership to improve service processes and team performance. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • Licensed Master Plumber (or equivalent qualifying licensure)  • 10+ years hands‑on plumbing experience in residential environments  • Proven leadership experience managing technicians or service teams  • Strong troubleshooting and diagnostic skills for complex systems  • Knowledge of building codes, safety protocols, and regulatory compliance  • Experience with scheduling, dispatch coordination, and job workflow management  • Strong customer service and communication skills  • Ability to prepare service reports, documentation, and administrative records • Licensed Master Plumber (or equivalent qualifying licensure)  • 10+ years hands‑on plumbing experience in residential environments  • Proven leadership experience managing technicians or service teams  • Strong troubleshooting and diagnostic skills for complex systems  • Knowledge of building codes, safety protocols, and regulatory compliance  • Experience with scheduling, dispatch coordination, and job workflow management  • Strong customer service and communication skills  • Ability to prepare service reports, documentation, and administrative records