Company Description

Audi Central Houston isn’t just any dealership — we’re the largest Audi store in the country, housed in a striking 7-story facility and consistently recognized as one of the best.

As a proud Audi Magna Elite Society award winner, we set the standard for excellence in customer experience, volume, and team performance.

If you're looking to grow your career with a top-performing store backed by a world-class brand, this is the place.

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

Compensation (Hourly / Commission):

$15.00 - 17.00 / hour

Job Description

The Service Lane Vehicle Buyer is responsible for growing used vehicle inventory by engaging current service customers and identifying opportunities to purchase vehicles directly from owners while they are in the service drive.

This role focuses on building rapport with guests already visiting the dealership for service, starting natural conversations about vehicle value and selling options, and guiding customers through the appraisal and purchase process. This is an on-site, customer-facing acquisition role that partners closely with the service department and used car management.

Duties & Responsibilities:

Engage service drive customers during their visit to introduce vehicle buying opportunitiesStart natural, professional conversations with service guests about vehicle value, trade-in options, and selling directly to the dealershipFollow up with service customers by phone, text, and email to schedule appraisal appointmentsCollect vehicle details through customer conversations, photos, inspections, and data entry into inventory systemsPartner with Sales Managers to review appraisals and present fair, competitive purchase offersCoordinate smooth hand-offs for customers interested in purchasing another vehicle after sellingMaintain accurate CRM notes, customer statuses, and follow-up activityWork closely with service advisors and lane leadership to maximize acquisition opportunitiesReview monthly acquisition goals with management and adjust daily activity to drive results

Qualifications

 

Prior experience in a customer-facing role such as sales, BDC, service advisor, receptionist, or dealership supportStrong ability to engage customers in person, build rapport quickly, and communicate clearly and professionallyConfident and persuasive communicator, both face-to-face and over the phoneHighly motivated, persistent, and organized with follow-up and appointment managementComfortable using CRM systems and digital tools to track activity and outcomesValid driver’s license with a clean driving recordMust be authorized to work in the USAAbility to pass pre-employment screenings including background check, drug test, and MVR

Preferred Qualifications:

Automotive purchasing, appraisal, or used vehicle acquisition experienceExperience working in a service drive or high-volume customer traffic environment

Additional Information

Compensation (Hourly / Commission):

$15.00 - 17.00 / hour

Schedule:

FULL TIMESundays Always OffSaturday Availability Required

Perks & Benefits:

Medical, Dental & Vision Insurance401(k) with Company MatchPaid Time Off that Grows with YouSundays Always OffClosed on Thanksgiving & ChristmasEmployee Pricing on Purchases & LeasesFree & Discounted Gym Membership OptionsExclusive Travel Deals on Hotels, Rentals & AirfareCareer Growth in a Fortune 500 Company

All your information will be kept confidential in accordance with EEO guidelines