Job Title: Service Dispatcher Job Description We are seeking a Commercial HVAC/Refrigeration experienced Service Dispatcher with a background in parts inventory to join our growing team. The ideal candidate will be responsible for dispatching service technicians across various locations including Long Island, Manhattan, Queens, Bronx, Brooklyn, and Westchester. The role also involves assisting the Service Manager with various administrative tasks and maintaining inventory levels. Responsibilities + Follow company policies and safety protocols. + Dispatch service technicians to designated areas. + Assist Service Manager with organizing work requests and maintaining inventory records. + Reconcile purchase orders and assist with accounting tasks. + Monitor inventory levels and reorder supplies as necessary. + Inspect equipment, tools, and oversee vehicle maintenance. + Schedule preventive maintenance on all HVAC/R equipment. + Conduct follow-up calls to customers. + Communicate effectively with customers and team members. + Maintain accurate records and complete paperwork efficiently. + Complete quotes for parts and distribute them to technicians. Essential Skills + Minimum of 2 years of commercial dispatch experience and parts management. + Strong customer service and communication skills. + Proficiency in dispatching software is a plus. + Basic Excel experience. + Experience in HVAC, refrigeration, logistics, and data entry. Additional Skills & Qualifications + Accounting background from school or online classes is a huge plus. + Ability to work both independently and as part of a team. Work Environment The work environment is an intimate, family-run office where putting your best foot forward is rewarded. The team fosters a great culture, emphasizing care for its employees. You will have the opportunity to work on diverse projects related to commercial HVAC and refrigeration installations, service, and maintenance. Benefits include competitive pay, paid holidays and vacation, health, dental, and vision insurance, and a 401(k) with company match. Job Type & Location This is a Permanent position based out of Westbury, New York. Pay and Benefits The pay range for this position is $52000.00 - $62400.00/yr. Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Westbury,NY. Application Deadline This position is anticipated to close on Oct 3, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.