Our client, a **manufacturing and industrial solutions provider** , is seeking a **Service Desk / Field Support Technician** to join their team. As a **Service Desk / Field Support Technician** , you will be part of the **IT Service Desk** supporting **end users across multiple locations.** The ideal candidate will have **strong troubleshooting skills, excellent communication, and flexibility/adaptability** which will align successfully in the organization. **Job Title:** Service Desk / Field Support Technician **Duration** : 3-6 Month Contract **Location:** Onsite in Brownsville, WI **What’s the Job?** + Provide Tier 1 and Tier 2 technical support, escalating to Tier 3 as needed + Deliver hands-on field support for multiple locations, ensuring end-user needs are met + Troubleshoot hardware, software, and network issues onsite + Support upcoming IT projects, including potential new initiatives in February + Maintain clear documentation of incidents, resolutions, and processes **What’s Needed?** + 1–3 years of experience in IT Service Desk or technical support (Tier 1/Tier 2) + Ability to travel between company sites (company vehicle provided when needed) + Strong problem-solving and troubleshooting skills + Excellent customer service and communication abilities + Flexibility to adapt to evolving IT needs and project work **What’s in it for me?** + Onsite, full-time schedule with stability in a growing organization + Paid travel and access to company vehicles when supporting multiple locations + Exposure to Tier 1 through Tier 3 support for skill development and career growth If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.