Why SoftwareOne?

 

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. 

The role

Service Delivery Leader (Korea) 

Contract Type: Full-Time | Location: Seoul, Korea
Working Model: Hybrid (1 time per week WFH)

 

Do you have the vision and leadership to drive end‑to‑end cloud service delivery and elevate operational excellence across Korea?

 

 

We are looking for Korea Service Delivery Leader who is responsible for overall cloud service delivery, operational excellence, and service governance across Microsoft 365, Azure, AWS, and other cloud platforms. This role leads service strategy, customer delivery, and APAC alignment to ensure high‑quality, scalable, and profitable services in the Korea market.

 

Cloud Service Delivery & Operations

Own end-to-end delivery and operational management of customer cloud servicesEnsure service quality across Microsoft 365, Azure, AWS, and other customer cloud platformsDrive continuous service quality improvement and operational efficiency

Project Management (PM / PMO)

Lead customer projects as Project Manager (PM) or PMOGovern and deliver key initiatives including Microsoft 365, Azure, AWS, and other customer cloud platforms

Service Strategy, Portfolio & Financial Management

Own the Korea service portfolio, including service planning, budgeting, forecasting, and KPI managementPartner with APAC service leadership to align on service strategy, priorities, and execution

APAC & Global Stakeholder Management

Act as the primary Korea service leader interface with APAC service teamsLead regular executive reviews with APAC on service performance, revenue, pipeline, and strategic service programs
What we need to see from you

Qualifications

Bachelor's degree or higherRelevant experience (technical background) PM/PL experienceFluent in English (MUST)
Job Function

Software & Cloud
Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.   

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.  

  

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.