Our client, a leading organization in the service industry, is seeking a Service Coordinator to join their team. As a Service Coordinator, you will be part of the Customer Support Department supporting the Service Operations team. The ideal candidate will have excellent communication skills, strong organizational abilities, and a proactive problem-solving mindset, which will align successfully in the organization. **Job Title:** Service Coordinator **Location:** Novi, MI **Pay Range: $25/hr.** **Shift: 8:00am - 5:00pm** **What's the Job?** + Interact directly with customers and sales representatives on a variety of basic service-related issues + Assist with resolving basic problems and communicate solutions or requested information to the customer + Assist with analyzing customers’ service needs and coordinate with other service or technical departments to develop and deliver appropriate solutions + Assist Regional Service Manager with scheduling routine service calls as required + Build and maintain relationships with customers, working to continuously improve the level of service by ensuring that customer requirements and organizational service targets are met **What's Needed?** + High school diploma required; Associates degree or equivalent preferred + Excellent verbal and written communication skills + Excellent organizational skills + Proficient in MS Office suite + Knowledgeable in Customer Relationship Management (CRM) software **What's in it for me?** + Opportunities for professional growth and development + Engaging work environment supporting diverse talents + Chance to contribute to a customer-focused organization + Supportive team culture that values continuous improvement + Work in a dynamic and collaborative setting **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.