The Service Coordinator at Moduline Homes is responsible for managing and coordinating service, warranty, and repair activities for modular homes. This role serves as a primary point of contact between homeowners, vendors, service technicians, and internal teams to ensure timely, efficient, and high quality resolution of service requests. The ideal candidate is highly organized, customer-focused, and experienced in construction or housing-related service coordination.\n

 \nRESPONSIBILITIES\n

 \n\nServe as the main point of contact for homeowners regarding service and warranty requests\nReceive, document, and track service calls, warranty claims, and repair requests\nSchedule and coordinate service technicians, subcontractors, and vendors\n\n\n\n\n \n\n\n \n \n\n\n\n\nCommunicate clearly with customers regarding timelines, expectations, and resolutions\nReview warranty coverage and determine eligibility of service requests\nMaintain accurate service records, work orders, and documentation\nCoordinate with production, sales, and installation teams to resolve issues efficiently\nOrder and track materials or parts required for service work\nEnsure all service work meets Moduline Homes' quality standards and safety requirements\nFollow up after service completion to ensure customer satisfaction\nAssist with reporting, service metrics, and continuous improvement initiatives\n\n

 \nQUALIFICATIONS\n\nHigh school diploma or equivalent required; associate degree or construction-related training preferred\n2 years of experience in service coordination, customer service, warranty administration, or construction-related roles\nKnowledge of modular homes, residential construction, or manufactured housing preferred\nStrong organizational and time-management skills\nExcellent verbal and written communication skills\nAbility to manage multiple projects and priorities simultaneously\nProficiency with Microsoft Office and service management software Strong problem-solving skills and attention to detail\n