Service Coordinator
ManpowerGroup
**Service Coordinator (Multiple position)**
**La Vista NE 68128 - Onsite role**
**8+ month contract with high potential for extension and can convert to permanent.**
**Pay range: 21 – 23/hr on W2**
Our Fortune 500 client (One of the world's largest Electronic Manufacturing companies) in La Vista NE is looking for hardworking, motivated talent to join their innovative team.
Are you an Service Coordinator with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!
**SUMMARY:**
The main function of a customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
**JOB RESPONSIBILIITES:**
Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
**SKILLS:**
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.
**EDUCATION/EXPERIENCE** : High school diploma or GED preferred. 0-2 years customer service-related experience required.
**Are you interested ? Please click apply button!**
If you are not available or if this is not the right role at the moment, please share the job description with your friends and let us know if any of them show interest.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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