Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation.

What you will have an opportunity to do:

Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will be responsible for creating exception dining experiences and must have an engaging attitude.
 
POSITION RESPONSIBILITIES/DUTIES:

Warmly greet and acknowledge guests promptly.Utilize your experience and knowledge to engage guests in our menus, guiding them to the food and beverages that will wow them while also making expert suggestions to drive sales.Engage and observe guests in a friendly and professional manner, respond to additional requests, and looking for opportunities to personalize the guest experience to optimize your overall impact.Be knowledgeable about the restaurant's menu, its ingredients, flavor profiles, portion sizes, and preparation methods, taking every opportunity to continue your education as we coach our team members along the way.Process all point-of-sale transactions in a quick, efficient manner.Know all specials and menu items on a shift-by-shift basis as well as all liquor, beer, and wine productsBecome an expert at suggestively selling items to increase check average and enrich the guest experience.Embrace the value of teamwork, looking for every opportunity to support one another to achieve the utmost experience for our guests.Maintain a clean organized work environment.Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and paperwork.Complete all sidework duties which may include tasks not listed to ensure the overall physical product of our restaurants remains immaculate.Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety and liquor laws.Other duties as assigned.

What are we looking for?

EDUCATION & EXPERIENCE:  

Proven restaurant serving experience.Experience handling payments and a point-of-sale system.Attention to cleanliness and safety.ServSafe Certification or equivalent is preferred.TIPS Certification or equivalent is preferred.

KNOWLEDGE/SKILLS/ABILITIES:

Ability to work varied shifts, including early mornings, late evenings, weekends, and holidays (depending on operational hours of outlets and/or occupancy of hotel).Excellent customer service skills with a focus on personalized service that wow’s our guests.Ability to function well under pressure, manage multiple priorities, and meet established deadlines.Must possess mature personal discretion and sound judgment.Professional appearance and demeanor, adhering to all grooming and uniform guidelines, including slip-resistant shoes.Enthusiastically supports decisions once they have been made by management.Excellent customer service skills and an ability to communicate effectively to guests and team members alike.Self-starter able to prioritize and handle various tasks simultaneously.Ability to adapt to changing priorities and unexpected situations.Ability to take direction and collaborate in a team environment.Proficiency required in reading, writing, and mathematics, in English.Ability to work in a high energy and demanding environment.Good communication skills and the ability to work independently as well as with other team members.Able to work unsupervised for extensive periods, and to demonstrate good judgement when dealing with customers and peers.
 

Compensation:

$11.00 + tips

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$11.00 + tips

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.