Senior Vice President, Director of Client Service, Aquila
Association of National Advertisers
About the ANA
The ANA’s (Association of National Advertisers) (https://www.ana.net/) mission is to drive growth for marketing professionals, brands and businesses, the industry, and humanity. Founded in 1910, the ANA provides leadership that advances marketing excellence and shapes the future of the industry. Our membership includes more than 20,000 brands and 50,000 industry professionals that collectively invest $400 billion in marketing and advertising annually. It consists of U.S. and international companies, including client-side marketers, nonprofits, universities, and marketing solutions providers, which include ad agencies, marketing data science and technology suppliers, law firms, consultants, and vendors. We are obsessed with delighting our members through superior products and services and an unwavering commitment to helping them become more effective marketers, build stronger brands, develop a more productive industry, and benefit humanity through bold leadership and innovation programs.
About Aquila
Aquila is a bold new venture reshaping the future of media measurement. Backed by the Association of National Advertisers (ANA), we’re a cutting-edge start-up on a mission to bring clarity to a fragmented and siloed advertising ecosystem. Our platform is built for the modern marketer—one that demands cross-platform visibility, data transparency, and privacy-first insights. With Aquila, brands and agencies will finally be able to see how their audiences engage with advertising across linear TV, CTV, digital, and social—all in one place.
We’re not just building another analytics dashboard—we’re building the next industry standard. This is your chance to get in on the ground floor of a transformative platform that’s poised to change how marketing performance is measured
Location
New York City (hybrid)
Position Summary
We are seeking a seasoned, strategic, and client-centric SVP, Director of Client Service to lead measurement delivery and client engagement during Aquila’s early commercialization phase. As the leader of the client-facing organization, you will own the end-to-end experience for advertisers and agencies—from registration and onboarding through ongoing support and long-term adoption of Aquila. This team, composed of account managers and client analysts, is responsible for demonstrating the value of Aquila’s data and enabling clients to operationalize Aquila within their broader measurement frameworks. You will serve as a senior advisor to clients, overseeing onboarding, trial execution, insight development, and post-trial adoption.
In this role, you will serve as the primary owner of Aquila’s relationships with agencies, acting as a senior point of contact for holding companies and individual agencies. You will be responsible for building trust, driving alignment across agency stakeholders, and ensuring Aquila is effectively integrated into agency workflows, planning processes, and client measurement strategies.
In this high-impact role, you will partner closely with Aquila’s executive leadership, product, engineering, and analytics teams to shape how measurement is operationalized and presented to the market. You will also play a key role in refining Aquila’s client narratives and go-to-market strategy.
Primary Responsibilities:
Client Leadership & Measurement Delivery
+ Serve as the senior point of contact for clients and own agency relationships, including our current roster of 30 large household name marketers
+ Own the design, execution, and delivery of client measurement engagements, from onboarding through ongoing customer support
+ Participate in client presentations and report delivery sessions
+ Translate complex cross-platform performance data into clear, compelling insights and strategic recommendations for senior client stakeholders
+ Ensure consistency, rigor, and credibility in measurement outputs delivered by team
Strategic Partnership & Growth
+ Own agency cultivation with senior agency leaders to drive scaled adoption and support efforts to operationalize Aquila within agencies
+ Develop strategies for meaningful agency engagement with partners like the 4A’s
+ Support sales and growth efforts by participating in client pitches
Internal Collaboration & Product Influence
+ Work cross-functionally with product, engineering, analytics, and operations teams to resolve issues, meet delivery timelines, and continuously improve the platform
+ Provide structured client feedback to inform roadmap priorities, measurement enhancements, and workflow improvements
+ Help define best practices, documentation, and standards for client measurement delivery as the organization scales
Team Development & Thought Leadership
+ Mentor and guide analysts and client-facing team members, setting a high bar for analytical quality and client service
+ Stay current on media measurement trends and methodologies, including cross-platform attribution, audience verification, and privacy-first measurement approaches
+ Represent Aquila as a thought leader in cross-media measurement with clients, partners, and industry stakeholders
Qualifications
+ Bachelor’s degree and 10–15+ years of experience in media measurement, analytics, or ad tech, with prior experience at a media agency, measurement provider, or platform
+ Deep understanding of TV and digital measurement concepts, including impressions, GRPs, reach, frequency, deduplication, and brand or outcome-based measurement
+ Proven ability to lead complex client engagements and communicate technical concepts to both analytical and executive audiences
+ Strong organizational and stakeholder management skills, with the ability to balance multiple clients and priorities
+ Advanced proficiency in Excel and PowerPoint; familiarity with media and measurement platforms such as Nielsen, Comscore, Google Campaign Manager, or similar tools strongly preferred
+ Strategic mindset with a hands-on approach and a passion for shaping new measurement solutions in a rapidly evolving ecosystem
Salary and Total Rewards Package
Starting pay range: $190,000 to $200,000 based on relevant experience and qualifications.
Comprehensive health and wellness benefits, 401k with company match, flexible scheduling, generous paid time off program, casual dress code, incentives, and rewards.
To Apply
If your skills, experience, and enthusiasm align with the requirements and responsibilities of this position, please forward your resume with a cover letter and salary requirements to careers@ana.net. Note: only applicants who include salary requirements will be considered.
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