Job Title: Senior Technical Delivery Manager Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. **Job Title: Senior Technical Delivery Manager** **Job Summary:** Concentrix is seeking a Senior Technical Delivery Manager with expertise in **Digital Technology Development and Mobile Engineering** to lead and oversee complex digital initiatives. This role requires strong project management skills, technical expertise in **mobile application** development, and experience in delivering scalable, high-performance **digital** solutions. The ideal candidate will drive end-to-end project execution while collaborating with cross-functional teams, ensuring alignment with business objectives and technology roadmaps. **Responsibilities** **Project & Program Management:** + Lead and manage digital and mobile technology projects from concept to deployment. + Define project scope, objectives, milestones, and success criteria in alignment with business goals. + Develop and maintain detailed project plans, schedules, budgets, and resource allocations. + Identify and mitigate risks, manage dependencies, and ensure on-time project delivery. + Implement Agile/Scrum or SAFe methodologies to enhance team productivity and efficiency. **Technical Oversight:** + Work closely with **mobile engineering** teams to oversee iOS, Android, and cross-platform development projects. + Ensure seamless **API integrations** , cloud-based infrastructure, and microservices-based architectures. + Coordinate with architects, developers, and DevOps teams to optimize performance, security, and scalability. + Stay up to date with emerging digital technologies, mobile frameworks, and best practices. **Cross-functional Collaboration & Leadership:** + Act as a liaison between product, engineering, UX/UI, QA, and business stakeholders. + Communicate technical concepts to non-technical stakeholders and align development efforts with business needs. + Work with third-party vendors, offshore teams, and technology partners as needed. + Ensure strong collaboration across frontend, backend, and DevOps teams for seamless digital product delivery. **Quality, Security, and Compliance:** + Ensure adherence to industry standards, including GDPR, HIPAA, and security best practices. + Implement automated testing, CI/CD pipelines, and cloud-based deployment strategies. + Enforce quality assurance processes to ensure high-performance, user-friendly mobile applications. **Required qualifications:** + 10+ years of experience in technical project management with a focus on **digital transformation, mobile engineering, and cloud-based development.** + Strong understanding of **mobile app development frameworks** (Swift, Kotlin, React Native, Flutter). + Experience managing API development, microservices, and cloud platforms (AWS). + Proficiency in Agile methodologies, using tools like JIRA, Confluence, and DevOps. + Knowledge of DevOps practices, CI/CD pipelines, and security best practices. + Strong leadership, problem-solving, and stakeholder management skills. **Preferred Qualifications:** + Master's degree in computer science, Engineering, Computer Engineering, Mathematics, Information Systems, Information Science, Software Engineering, Software Development, or other related scientific or engineering fields -OR- equivalent education/experience. + PMP, CSM, or SAFe Agile certification. + Experience with digital product development in banking, finance, or e-commerce industries. + Hands-on experience with backend technologies like React Native, Node.js, Java, or Python. + Familiarity with AI/ML, blockchain, or IoT technologies in digital solutions. **The deadline to apply for this position is 09/22/2025** **\#ConcentrixCatalyst** **\#Remote** The base salary range for this position is $106,087 - $155,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. Location: USA, NC, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/) Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) •Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) . If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .