Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is responsible for servicing primetime Internet traffic with many Internet Service Providers (ISPs) and continues to experience remarkable growth.

The Open Connect Partner Engagement Team works to ensure the best possible end-user quality of experience through efforts with ISPs to maximize traffic throughput and minimize network congestion in the most efficient manner. Details on our Open Connect initiative, including peering and directed cache appliances (OCAs), are available at http://openconnect.netflix.com.

We are looking for a seasoned professional with 15+ years of experience in complex negotiations and relationship management with Internet Service Providers, seeking a new challenge at one of the world's largest Internet content providers.

Maintain and deepen relationships with ISPs in the EMEA, and represent Netflix's business interests in negotiations 

Provide regular updates and capacity forecasts to ISP partners on Netflix traffic destined for their users. Suggest potential network optimizations where appropriate

Monitor interconnection and OCA utilization to ensure sufficient capacity is available and work with ISPs to augment capacity as needed

Cross-functional collaborations with Business Development, Legal, Government Relations, and Public Relations, representing Open Connect objectives

Contribute to relevant industry organizations and events to promote Open Connect and help develop the global interconnection ecosystem

Working closely with internal stakeholders to align on global strategic objectives and ensure/maintain alignment on the execution of strategies at the regional/local level.

Conduct data and Market research, as well as create collateral, to maintain optimal regional/local strategies.

Engage in Technical discussions within engineering to drive x-functional initiatives that are technology-oriented and connect them back to ISP partnerships.

Create collateral materials that can be understood and used by experts and non-experts alike

Communicate effectively and succinctly with a wide variety of technical, business, and legal contacts at ISP partners in English, fluently

Additional language fluency is a plus

Extensive experience of executive engagements with ISPs

Deep understanding of the Internet ecosystem, both from a technical and business perspective

High-level project management skills to ensure the success of partner activities

Exceptional familiarity with Internet technology concepts and their use by ISPs, including routing (IGP/BGP), traffic management, and interconnection and data center services

Ability to present Netflix Open Connect concepts and activities for audiences of various sizes

Ability to analyze and present a variety of data using Google Sheets, scripting, and database queries

Be able to produce reports using tools such as MicroStrategy and Tableau for internal and partner use

Ability to synthesize multiple disciplines to align with strategic objectives

Deep understanding of the Global Internet ecosystem, both from a technical and business perspective

Fluency in the architecture and engineering of content delivery systems 

Network architecture, design, and engineering experience desired

Extensive contract negotiation experience

Travel is required within the region and for infrequent global engagements

In addition, they must have the following qualities:

Be a self-starter. You see a problem or opportunity and act on it independently

Be an active listener

Know when to escalate

Write technical documentation

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.