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Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities

Supports field technicians and provides expertise and oversight on chronic, complex, and repeat troubleshooting and repair needs (In FlightEntertainment/WIFI/Cabin Systems)Provides in-station support to facilitate first time fix plans, including chronic aircraft, from a technical standpointAlso collaborates heavily with Service Engineering, Maintenance Control, and indirectly OEM's, including Panasonic, ViaSat, Thales, Gogo, Boeing, and AirbusThe position also engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairsMust be willing to travel for job dutiesManage inflight entertainment failures by coordinating with planning and parts logisticsDaily reports, tracking chronic items, managing the WIFI desk, coordination with planning and maintenance controlProvide technical solutions to increase passenger experience for zonal failuresProactively collect, prioritize, and analyze data to provide reports and solutions based on trends, across multiple projects and programsTechnical support for MRO station: retrofit, aircraft checks, component, and tooling movementSupport cabin systems while providing solutions to technical and diagnostic tooling supportCoordinate with engineers and support avionics department with onboard loadable components (OBLS), focusing on ATA chapters CH23/CH25/CH33/CH34/CH44Inductions: New aircraft deliveries from Boeing/Airbus

Aircraft recovery: software load as well as retrofit support of software testing at the vendor facilities 

 

 

This position is available in (ORD) Chicago and (CLE) Cleveland only.
 

QualificationsWhat’s needed to succeed (Minimum Qualifications):Bachelor’s degree or equivalent work experienceFAA A&P CertificateThis is a DOT Sensitive Position Valid Driver’s License is required5 + years of experienceKnowledge of various inflight entertainment systemsCabin systems familiarizationKnowledge of Engineering documents for process improvementAbility to perform in a fast-paced environmentExcellent communication skills with demonstrated ability to coordinate and manage cross-functionallyAble to independently complete tasks and provide timely updatesFast learner with ability to take remote learning and web-based classesAble to capture anomalies based on frequent vendor AuditsThe ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devicesThe strength to lift 50 pounds, physical flexibility, and the ability to work in confined spacesYou must be available for any shift within a 24/7 operation, weekends, and holidaysMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

 

What will help you propel from the pack (Preferred Qualifications):Master’s degree in Aeronautical or Electrical EngineeringFCC licenseMRO Experience with Install, Service and retrofitAircraft Systems knowledgeKnowledge of Excel macros, and VBA coding for database applications
The base pay range for this role is $87,780.00 to $114,376.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.