Position Purpose:

The Senior Reliability Engineer is responsible for ensuring the reliability, availability, and performance of our systems and applications. As a Senior Reliability Engineer, you will work closely with a team of engineers to build and maintain reliable infrastructure and systems. You will also assist in tool selection, configuration, security, resilience, performance tuning, and production monitoring. 

Senior Reliability Engineers contribute to foundational infrastructure elements and system-related documentation. You will play a key role in the reliability team and are expected to mentor and support junior engineers. 

Key Responsibilities:

50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions

Direct Manager/Direct Reports:

This position typically reports to Software Engineer Manager or Sr. ManagerThis position has 0 Direct Reports

Travel Requirements:

No travel required.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.Must be legally permitted to work in the United States.

Preferred Qualifications:

3-5 years of relevant work experienceExperience with infrastructure automation tools such as Terraform and AnsibleExtensive experience managing Google Cloud Platform projects and services including infrastructure, Compute, Developer Tools, Security and IdentityExperience with monitoring and observability tools like Prometheus, Grafana, and OpenTelemetry Familiarity with both Unix and Windows operating systemsExperience with security frameworks for user and services authorization and authenticationExperience in creating and executing unit, functional, destructive, and performance testsExperience with modern debugging and root cause analysis techniquesExperience with version control systemsExperience in designing systems for High Availability, Disaster Recovery, Performance, Efficiency, and SecurityOperational support experience with a focus on system reliabilityAbility to share knowledge across engineering functionsStrong communication and collaboration skills with experience writing documentation, providing peer tutelage, providing consultative services, and presenting technical solutions and training to both technical and non-technical audiences

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

3

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Global PerspectiveManages AmbiguityNimble LearningSelf-DevelopmentCollaboratesCultivates InnovationSituational AdaptabilityCommunicates EffectivelyDrives ResultsInterpersonal Savvy